Archive for January, 2015

FAQ – Will Your Labels Work With My Printer?

Thursday, January 29th, 2015

Most standard desktop printers can process sheets of paper with no problems whatsoever. But what about when you need to print labels – how do you know that the labels will go through your printer?

There are many different printers out there and each one will have slightly different specifications – including the types and weights of materials that they are able to process.

Some printers will have been designed to process PAPER ONLY, in which case you may not be able to print any labels on them at all. Other printers may be able to process some materials but not others. To find out which materials your printer is able to process, you should consult your printer’s manual or contact the manufacturer.

The key issue when checking if labels will work with your printer is the WEIGHT and THICKNESS of the labels; printers tend to have a maximum weight and/or thickness that they are able to process – labels made with materials that exceed this limit may not go through your printer or – if they do – may cause problems and/or damage your printer.

WEIGHT: the weight of paper is usually given in terms of its grammage; the mass per unit area (expressed as grams per square metre). Grammage is also used to describe the weight of a variety of materials, including plastics and fabrics. Grammage is written as g/m² but “gsm” is commonly used in its place.

THICKNESS: the thickness of paper is usually described as its caliper; the distance between two surfaces of an object (in our case, the two surfaces of a sheet of labels made from paper or other materials). Caliper is measured in microns (one thousandth of a millimetre) or mils (one thousandth of an inch).

It is important to note that, when you are looking at label products, you need to know the weight and thickness of ALL of the layers used to make the labels, including the face material AND the backing sheet. This means that a sheet of labels will always be heavier and thicker than a sheet of standard paper; while paper has singular weight and thickness measurements, labels have multiple weights and thicknesses – and printers must be able to process a sheet of labels in its entirety.

So, if you have any doubts, there are three steps to take.

  1. Find a specification sheet for the labels you want to use and find out which materials are used to make the labels, along with the exact weights and thicknesses of those materials.
  2. Check your printer’s manual to see what the manufacturer recommends in terms of which materials the printer can process and the maximum weight and thickness that your printer can accept – including if there are different recommended weights and thicknesses for different trays (for example, the main paper tray may be designed specifically for sheets of paper, while the media bypass tray is capable of accepting heavier and thicker materials).
  3. If the first two steps indicate that a material SHOULD be okay with your printer, request a sample to try the labels for yourself.

[We should also mention that some label products are designed for use on laser or inkjet printers only. You also need to make sure that the labels you are purchasing are compatible with the type of printing process used by your printer; a laser printer cannot print labels that are designed to be printed by an inkjet printer, nor can an inkjet printer print labels that are designed to be printed by a laser printer.]

Have A Colourful New Year With Label Planet’s New Mix And Match Offer

Tuesday, January 27th, 2015

We’ve decided to celebrate the new year with a fantastic promotional offer on all of our coloured labels; from our gentle pastels to our flaming fluorescents, they’re all included in our fabulous new Mix And Match pricing.

Yes, we’ve decided to mix things up and give our customers a brilliant way to get creative with colour.

  1. FREE SAMPLE PACK
    We’ve put together brand new sample packs, each containing our six pastel colours (red, blue, yellow, green, cream, and pink) and our five fluorescent colours (red, orange, yellow, green, and magenta) – so you can take a look at the colours we supply and pick your absolute favourites.
    To request a sample pack, simply call us on 01270 668076 or e-mail info@labelplanet.co.uk
  1. FANTASTIC MIX AND MATCH PRICING
    Create any combination of stocked packs of coloured and fluorescent coloured labels (25 sheets per pack) and pay the 100 or 500 sheet price.
    We’ve got six pastel shades in eighteen different sizes and five fluorescent colours in eight different sizes, which means you’ve got 148 different packs to choose from!
    To place your mix and match order, simply give us a call on 01270 668076

So, whether you’re going for a gentle touch of subtle shades or a burst of excitement in vivid colour, our new offer means you can get all the colours you need at the perfect price.

To find out more about our labels before you buy, simply take a look through our information pages:

FAQ – How & When Will My Labels Be Delivered?

Thursday, January 22nd, 2015

Simply put, it depends on what delivery service level you choose!

STANDARD DELIVERY
Generally speaking, our standard delivery options are as follows:

  • Small Orders (25-200 sheets of labels): Royal Mail’s first class service
    Stocked items ordered before 4:30pm will be despatched from our office via Royal Mail’s first class service on the day that your order is placed (Mon-Fri). Around 93% of this arrives the next day, however it is NOT a guaranteed service and may take a day or two extra.
  • Large Orders/Made To Order Items (200+ sheets or boxes of 500 sheets): next working day carrier
    If your order contains 200+ sheets of stocked items (and is placed before 3pm, Mon-Fri), it will be despatched the same day via our next working day carrier service. Orders of 500+ sheets will be despatched via a next working day carrier service once the labels are available (either from stock or once they have been made).

Standard delivery is included in the prices displayed on our website.

SPECIAL DELIVERY
If you’ve got a deadline to meet, we also offer special delivery options to ensure that your order arrives on time:

  • Small Orders (25-200 sheets of labels): Royal Mail’s Guaranteed Next Working Day Delivery/Guaranteed Saturday Delivery/Guaranteed Next Working Day Pre-9AM Delivery
    For smaller orders, we have three special delivery options for customers to choose from.
    The Guaranteed Next Working Day Delivery option guarantees that you will receive your order by 1pm on the next working day (if you order on a Friday, this option guarantees that the item will be delivered by 1pm on Monday, although customers with a regular Saturday delivery may find that their items are delivered on Saturday).
    This upgrade is available by phone or as you checkout online; if your order qualifies, you will be offered the chance to upgrade before you reach the Payment Details page as you proceed through the checkout.
    We are also able to offer a Saturday Delivery option and a Pre-9AM Next Working Day Delivery option. Both of these options are only available to request by phone.
    The cost to upgrade to any of these three services depends on the total quantity of sheets being ordered and the price we quote is simply the amount that Royal Mail charges us.
  • Large Orders/Made To Order Items (200+ sheets or boxes of 500 sheets): AM delivery options via next working day carrier
    If your order contains 200+ sheets of stocked items or boxes of 500 sheets, we are able to offer Guaranteed AM Delivery options.
    These options are only available to request by phone and the cost will depend on the weight of the items being delivered and the delivery region.

If you have a particularly urgent order and want to make sure you choose the right delivery option, or if you aren’t sure about the delivery services available for your particular order, please get in touch.

You can find out more about the delivery options available on our Delivery Information pages.

Please note that:

  • We do not offer same day delivery
  • Our office hours are 9am to 5pm, Monday to Friday
  • To guarantee same day despatch of stocked items, please ensure that your order reaches us by 4:30pm for small orders and by 3pm for large orders.

[Made to order items will always be despatched by a next working day carrier service. Despatch may take up to five working days, although standard paper items are usually sent much sooner – where they are in stock, they will be despatched same day.]

  • While we endeavour to ensure ALL orders are despatched as quickly as possible and on the most efficient delivery service possible, we would encourage customers who need their order urgently to take advantage of the special delivery options available or to get in touch with us so that we can discuss and arrange the most suitable delivery options with them.

FAQ – Do You Have A Label That Is…

Monday, January 19th, 2015

We get many requests and queries from people who have been given the task of finding labels that conform to a set of (usually very specific) specifications. Some of them are on the hunt for the perfect label and know exactly what they’re looking for, while some are simply looking for a bit of help and guidance with something that’s proving a bit hard to find.

Here at Label Planet we have a lot of different labels BUT, as we specialise in labels that are supplied on A4 sheets for use with standard laser and inkjet printers, we don’t have them all (and if we did, we’d need a MUCH bigger office!).

So, what labels DO we do?

SIZES
All of the sizes of labels available from Label Planet are listed on our website.

If you have specific measurements in mind, you can take a look through our “Find Labels By Height” and “Find Labels By Width” pages to see if we supply the specific size you are looking for.

We do not manufacture labels to bespoke sizes; the sizes we do supply are determined by the measurements created when an A4 sheet is divided into a certain number of labels per sheet, with as little waste around and between the labels as possible.

If you’re struggling to find the label size that you need, it may be that the particular size you want just isn’t something that is offered as a stock size. If you absolutely have to stick to that size, you will need to contact label manufacturers who could produce that size as a bespoke order. Alternatively, you may want to compromise by choosing a stock size that is as close as possible to your measurements.

BRANDS/BRANDED MATERIALS
We DO NOT sell other brands of labels. If you’re looking for a specific product manufactured by a specific label manufacturer, we simply won’t have them HOWEVER, if you’re looking to switch from an existing brand (for whatever reason) we may be able to find you a compatible product. Many of our sizes are standard across the labelling industry and often use a standardised layout, which means that you can use your existing templates to print onto them without needing to make any changes. The only difference is that we may use slightly different materials, so you may wish to take advantage of our Sample Request service to check if our labels are suitable replacements.

PRINTING
We provide blank labels for customers to print themselves; while we’re more than happy to offer advice on troublesome templates, we simply don’t do any printing here. However, if it’s printed labels that you’re in need of, you can always get in touch with our sister company, Label Create, who provide a printing service on the same range of products sold by Label Planet.

FAQ – What’s The Difference Between All Of The Adhesives On Your Website?

Thursday, January 15th, 2015

There are all sorts of components involved in choosing the right label for the job and one of the most important factors is using the correct adhesive. So, we’ve put together a short guide to our adhesives, to help our customers find the adhesive that’s perfect for their particular labelling application.

INITIAL TACK: how strong the adhesive bond is at the moment a label is applied to a surface
ULTIMATE ADHESION: adhesives continue to strength after the initial application; ultimate adhesion refers to the strength of the bond once the adhesive has fully set
REMOVABILITY: the ease with which a label can be removed from a surface
SUITABLE FOR: the kinds of applications, surfaces, and temperatures the adhesive works best with
USED ON: the product ranges available from Label Planet that are made with this kind of adhesive

  • Standard Permanent Adhesive
    INITIAL TACK: Good initial bond strength.
    ULTIMATE ADHESION: Good ultimate adhesion.
    REMOVABILITY: Difficult to remove; if removed, it tends to leave behind adhesive residue and damage may be done to the surface and/or the label being removed.
    SUITABLE FOR: General use applications where a label needs to stay in place. This adhesive suits a range of surfaces and temperatures BUT may struggle with unusual or curved surfaces and may fail to function in environments with more extreme conditions, e.g. highs or lows in temperature.
    USED ON: Standard Paper Labels (STA), Coloured Paper Labels (C), Fluorescent Coloured Paper Labels (FC), Gold and Silver Paper Labels (LG/LS), Gloss White Paper Labels for Laser & Inkjet Printers (GWPQ), Gloss White Paper Labels for Laser Printers (GW), Matt White Premium Quality Paper Labels (MPQ), Gloss Clear Polyester Labels for Inkjet Printers (GCP), Gloss Transparent Polyester Labels for Laser Printers (GTP), Matt Transparent Polyester Labels (MTP), and Silver Matt Metallic Polyester Labels (SMP).
  • High Tack Adhesive
    INITIAL TACK: Very good initial bond strength.
    ULTIMATE ADHESION: Very good ultimate adhesion.
    REMOVABILITY: Very difficult to remove; if removed, it will leave behind adhesive residue and damage will be done to the surface and/or the label being removed.
    SUITABLE FOR: General use applications where a label needs to stay in place on a curved or unusual surface (e.g. fabrics) or where it is very important that a label is difficult to remove. This adhesive works on a wide range of surfaces at a wide range of temperatures and is also compliant with the German BgVV for indirect food contact and short term contact with dry and moist food.
    USED ON: High Tack Paper Labels (HT)
  • Mega Tack Adhesive
    INITIAL TACK: Excellent initial bond strength.
    ULTIMATE ADHESION: Excellent ultimate adhesion.
    REMOVABILITY: Extremely difficult to remove; if removed, it will leave behind adhesive residue and damage will be done to the surface and/or the label being removed.
    SUITABLE FOR: Applications where a label needs to stay in place on a curved or unusual surface or where it is very important that a label is difficult to remove. This adhesive works on a wide range of surfaces at a wide range of temperatures and is most often used on materials that are otherwise difficult to label, such as items made of fabric, metals, wood etc.
    USED ON: Mega Tack Paper Labels (Please note that this item is only available to order by phone)
  • Marine Quality Adhesive
    INITIAL TACK: Very good initial bond strength.
    ULTIMATE ADHESION: Very good ultimate adhesion.
    REMOVABILITY: Very difficult to remove; if removed, it will leave behind adhesive residue and damage will be done to the surface and/or the label being removed.
    SUITABLE FOR: Applications requiring a waterproof label that is highly durable and permanent even when exposed to wet or outdoor conditions. This adhesive works on a wide range of surfaces at a wide range of temperatures and is primarily used to make “long life” durable, tracking labels.
    USED ON: Matt White Polyester Labels (MWP) and Matt White Polyethylene Labels (MWPE)
  • Removable Adhesive
    INITIAL TACK: Low initial bond strength.
    ULTIMATE ADHESION: Low ultimate adhesion.
    REMOVABILITY: Easy to remove; when removed, it should require little effort, leave behind no adhesive residue, and do no damage to either the surface or the label being removed.
    SUITABLE FOR: Applications that require a temporary label; the label should remain in place during the length of the application and then remove cleanly and easily once the label is no longer needed. This adhesive works on a range of materials at a range of temperatures, but it should be noted that the removability of the label may be affected if certain factors reach an extreme level (e.g. extreme temperatures).
    USED ON: Removable Paper Labels (REM), Removable Coloured Labels (REMC), Removable Gloss Transparent Polyester Labels (GTR), and Removable Matt White Polyester Labels (MWR)
  • Super Removable Adhesive
    INITIAL TACK: Very low initial bond strength.
    ULTIMATE ADHESION: Very low ultimate adhesion.
    REMOVABILITY: Very easy to remove; when removed, it requires little effort, leaves behind no adhesive residue, and causes no damage to either the surface or the label being removed.
    SUITABLE FOR: Applications that require a temporary label to be applied to a delicate surface; this adhesive is ideal for use on temporary labels that will be applied to items made of glass or paper. The adhesive is designed to lightly hold the label in place for the duration of the application and then remove cleanly and easily once the label is no longer needed. It works on a wide range of surfaces at a range of temperatures.
    USED ON: Super Removable Paper Labels (GREM)
  • Freezer Adhesive
    INITIAL TACK: Quite good initial bond strength.
    ULTIMATE ADHESION: Good ultimate adhesion.
    [NB: it should be noted that the permanent freezer adhesive acts like a removable adhesive at room temperature; however, in freezer conditions, the adhesive will create a strong permanent bond.]
    REMOVABILITY: Difficult to remove; if removed, it tends to leave behind adhesive residue and damage may be done to the surface and/or the label being removed.
    SUITABLE FOR: Applications where a label is applied to items that will be stored or used in freezer conditions. This adhesive is most commonly used when labelling food and drink products (and is compliant with the German BgVV for indirect food contact and short term contact with dry and moist food) or labelling samples in medical and/or research facilities; in both cases the adhesive must provide strong, permanent adhesion even during exposure to low temperatures.
    USED ON: Freezer Labels (DF)
  • Opaque Adhesive
    INITIAL TACK: Good initial bond strength.
    ULTIMATE ADHESION: Good ultimate adhesion.
    REMOVABILITY: Difficult to remove; if removed, it tends to leave behind adhesive residue and damage may be done to the surface and/or the label being removed.
    SUITABLE FOR: Applications where the label must completely cover up (or block out) any existing print or design work on the surface being labelled. This adhesive suits a range of surfaces and temperatures and is most commonly used when replacing out of date information, reusing existing packaging, or covering up errors in existing print.
    USED ON: Opaque Labels (OPQ)

You can view our range of adhesives on our website.

FAQ – I Need A Template For The Labels I’ve Bought From You, Where Do I Find One?

Monday, January 12th, 2015

If you’re purchasing labels you want to print yourself then buying your labels is only the first step. Before you can get printing, you need to set up a template and fill it with the design (or designs) you want to print on your labels.

So where can I find a template?
There are a few options to choose from:

  1. Make your own template!
    Yep – if you’re feeling up to the challenge, you can set up your own template in whichever program you prefer using. Many pieces of software feature design functions to help you set up a template, so all you need to do is make sure you’ve got a few measurements from your labels and then enter them into your program. You’ll need to make sure you’ve got the height and width of the labels (or the diameter if it’s a circle), the number of labels in each row and column, the top and side margins, and the horizontal pitch and the vertical pitch (these measurements take into account the gaps – if any – between the labels).
  1. Use an existing compatible template.
    Some pieces of software have label templates built in; these templates tend to be standard sizes that are commonplace, so not all of our label sizes will be catered for. These templates are based on the size and layout of labels produced by certain manufacturers, such as Avery. In these cases, you would need to find and use a template code that is compatible with one of our label products. On our website, we have included a reference page that lists all of our products that are compatible with Avery products along with the codes that you can use.
  1. Download one of our templates.
    We’ve set up two templates for each of our label products; a Word template and a PDF template. The Word templates can be used in Word and any similar program that works with the Word format, while the PDF templates can be used in any graphics software package that allows you to edit PDF files (for example, Photoshop or Adobe InDesign. Please note that Adobe Reader and similar programs will only allow you to open and view PDF files – you cannot use these programs to edit a PDF template).

Royal Mail PPI Stamps: Which Labels Do I Need?

Thursday, January 8th, 2015

Royal Mail offer a service that allows customers to create and download their own PPI stamps to print onto all of their postal items, from the smallest of envelopes to the biggest of parcels.

Last year, Royal Mail updated all of the PPI designs available for each of their delivery categories and created designs for their new “Royal Mail 24” and “Royal Mail 48” services. You can find all of the sizes and PPI designs on the Royal Mail’s website.

You can choose to print your PPI designs directly onto your envelopes or packaging; however, you may prefer to print onto labels that can then be applied to all kinds of packaging. The Royal Mail offers guidelines and advice for choosing and printing your PPIs, but the two main things you need to think about if you want to print onto labels are:

1. The amount of available blank space on your envelopes, packets, or packages.
(The Royal Mail has specific guidelines for the size and positioning of any information that is added onto envelopes and packaging – see their website for full details)
2. The size of label you buy needs to be BIGGER than the size of the PPI design, to ensure that the entire PPI will fit neatly onto your label.

We’ve put together a list of EXAMPLE label sizes that you could choose, depending on the PPI design you decide to use:

FIRST CLASS, SECOND CLASS, ECONOMY, ADVERTISING MAIL (Big Book/Heavyweight options) – ENGLISH VERSIONS

FIRST CLASS, SECOND CLASS, ECONOMY, ADVERTISING MAIL (Big Book/Heavyweight options) – BILINGUAL VERSIONS

Where these four services have PPI designs made up of two parts (the “Delivered by Royal Mail” mark and a Delivery Speed Indicator), the “Royal Mail 24” and “Royal Mail 48” PPI designs have either two components (where space is limited) or three components (where a Service Graphics Box is added at the left hand side of the PPI design). This means that these designs are larger and so will require a larger size of label.

ROYAL MAIL 24, ROYAL MAIL 24 SIGNED FOR, ROYAL MAIL 48, ROYAL MAIL 48 SIGNED FOR – 3 COMPONENTS – ENGLISH VERSIONS

ROYAL MAIL 24, ROYAL MAIL 24 SIGNED FOR, ROYAL MAIL 48, ROYAL MAIL 48 SIGNED FOR – 3 COMPONENTS – BILINGUAL VERSIONS

ROYAL MAIL 24, ROYAL MAIL 24 SIGNED FOR, ROYAL MAIL 48, ROYAL MAIL 48 SIGNED FOR – 2 COMPONENTS – ENGLISH VERSIONS

ROYAL MAIL 24, ROYAL MAIL 24 SIGNED FOR, ROYAL MAIL 48, ROYAL MAIL 48 SIGNED FOR – 2 COMPONENTS – BILINGUAL VERSIONS

A Happy New Year From Label Planet

Tuesday, January 6th, 2015

Yes, we’re back and we hope all of our customers have had a wonderful Christmas and a spectacular start to the new year! Hopefully 2015 will be filled with all sorts of great and good things (and perhaps even a label or two…).

We’re up and running as usual; all orders placed over the Christmas holidays were processed on Friday 2nd January and have either been despatched (stocked items) or are being processed (made to order items). All new orders are being processed and despatched as usual – for our despatch and delivery information, please take a look at our Delivery Information section here.