Archive for September, 2017

Label Planet’s Answers To Your Most Frequently Asked Questions

Wednesday, September 27th, 2017

We get a variety of enquiries and queries from our customers – some more surprising and unusual than others – and our customer service team is on hand to help out with any questions (big or small) that you might need answering.

You can contact us during office hours (Monday-Friday, 9am-5pm) via phone or email and you can submit questions to us via our website or by email at any time and we’ll do our best to get back to you with an answer as soon as we can.

Of course, there are some questions that crop up more often than others, so here’s a quickfire list of the answers to your most frequently asked questions:

Questions About: Designing & Printing Labels

  1. Do you print labels for customers?
    No; we supply blank labels for customers to print themselves (or to have printed by a local printers).
  1. How do I print labels?
    You create your label design in a template, which is a file that shows the layout of the labels on an A4 sheet. We supply Word templates and PDF templates for all of our label sizes (found in our Template Section here), although you can also create your own label template or use a compatible built in Avery template (where available). Add your design to the top left label and then use copy and paste to fill in the rest. Test print your template onto blank paper to confirm if the alignment is correct (and make amendments if it is not). Load your labels into the media bypass tray (if your printer has one) and check your printer’s properties to ensure the page size is set to A4 and to select the “Labels” or “Heavy Paper” print setting.
  1. How do I get the labels to line up properly?
    If your print is too high/low/left/right (by the same amount), increase or decrease the top and left page margins to correct the misalignment. If the alignment gets progressively worse as you go down or across the page, check that your printer is set to an A4 page size and that no scaling options (e.g. Fit To Page) are selected. You should also check that your template is still the correct size in case it has altered as you have added your content.
  1. Will my printer / photocopier print labels?
    Check your printer’s manual to see if it can process labels and if there are any settings and features you can use to improve the print quality and accuracy. You must also make sure you print laser labels with a laser printer and inkjet labels with an inkjet printer – the printer compatibility of all our label materials is listed on our range pages, product pages, and product packaging.
    While we don’t recommend specific models, we do recommend OKI & HP printers (which handle different materials and high volumes very well), dedicated printers rather than “All-In-One” printers (the latter do several tasks to an okay standard, which means they often struggle to print labels effectively – if at all), and choosing a printer with a duty cycle that exceeds your actual usage (i.e. that can print more sheets to a consistent quality within a month than you actually need).
  1. Why can’t I see the outlines of the labels in my template?
    To view the outlines of a Word template you must have Table Gridlines turned on; to turn them on left click once in the centre of your template, select the Table Tools “Layout” tab at the top of the page, and click “View Gridlines”.
  1. Why can’t I edit my template?
    If you have download a template from our website, it may have been temporarily locked for security reasons; there should be a (yellow) banner going across the top of the page with a button that says “Enable Editing” – click on this button to unlock your template and add your design(s).

Questions About: Delivery

  1. When will my labels arrive?
    Small orders (25-200 sheets): same day despatch via Royal Mail’s first class service (up to 4:30pm, Mon-Fri)
    Medium orders (250-475 sheets); same day despatch via next (working) day carrier service (up to 3pm, Mon-Fri)
    Large orders/made to order items (500+ sheets); despatch via next (working) day carrier service (up to 3pm, Mon-Fri) where stock is available; made to order items are made and despatched within five working days (standard paper products despatch sooner).
    Large orders to Northern Ireland, Republic of Ireland, Islands With UK Postcodes, and some “Extended Postcode” regions are despatched on a 2-3 day carrier service (up to 3pm, Mon-Fri).
    We offer a variety of special delivery options including Royal Mail special deliveries (1pm, 9am, Sat) and timed carrier deliveries (pre-10am, pre-10:30am, pre-noon).
  1. Do I have to pay extra for delivery?
    Standard delivery to UK mainland postcodes is included in the prices on our website. Special delivery options, delivery to the Republic of Ireland, and delivery of large orders to Islands With UK Postcodes or “Extended Postcode” regions have additional shipping charges; you can find out more by contacting our Customer Service Team.
  1. Do you supply labels outside of the UK?
    No; we only supply labels to the UK and Republic of Ireland. Our sister company (Madebuy) sells genuine Label Planet products via Amazon and eBay so you may wish to see if they are able to ship to your required destination.

Questions About: Choosing The Right Labels

  1. Do you supply samples?
    We run a free sample request service so you can test a few options to make sure you choose the right label for your application. Simply fill in our online Sample Request form or get in touch with our Customer Service Team.
  1. What label materials do you supply?
    We supply paper labels and “plastic” labels, which are made from polyester, polyethylene, polyolefin, or vinyl. You can find a full list of our label materials on our All Materials page.
  1. What label adhesives do you supply?
    All of our labels are made with “self-adhesive” or “pressure sensitive” adhesives, which means they are all tacky (sticky) at “normal” temperatures and require only the pressure of a finger or hand to apply. We supply a range of adhesive strengths (from extremely strong “super tack” adhesives to extremely light “super removable” adhesives) and a number of “special” adhesives, which have been designed for specific applications (e.g. freezer adhesive, marine adhesive, opaque adhesive, and VOID adhesive). You can find a full list on our All Adhesives page.
  1. What colours do you supply?
    We supply seven pastel colours (Crimson-Red, Orange-Red, Yellow, Green, Blue, Cream, or Pink), five fluorescent colours (Red, Orange, Lemon (Yellow), Green, or Magenta (Pink)), a metallic gold and silver, and a brown Kraft paper. You can find a full list on our All Colours page; we also supply a silver polyester label and a range of white labels.
  1. What is the difference between “matt” and “gloss”?
    These terms describe the finish of our label materials; matt labels have a dull, non-shiny finish and gloss labels have a bright, shiny finish. We offer a range of gloss labels and matt labels, as well as semi-gloss paper labels, which offer a compromise between the two.
  1. What is the difference between “waterproof” and “splashproof”?
    Our waterproof labels are made of synthetic materials that can be exposed to or immersed in water without sustaining damage. Our “splashproof” labels are paper labels with a gloss or semi-gloss coating that offers a limited degree of protection if they are lightly splashed with water (so they can be wiped clean and dry if they get slightly wet).
  1. Can I request a bespoke label size / label material combination?
    We don’t offer a bespoke label service; however, we do offer over 100 label sizes across a range of over 30 material options so you may find that we have a suitable alternative. You can find a complete list of our label sizes on our Labels Sorted By Width and Labels Sorted By Height pages and a complete list of our materials on our List Of Label Materials page. You can also search using our Label Finder or you can give us a call for further advice.

Questions About: Label Types

  1. Do you supply labels on rolls?
    No; we specialise in supplying blank labels on A4 sheets for use with laser and inkjet desktop printers.
  1. Do you sell Avery labels?
    No; we do, however, sell a number of compatible label sizes that use the same layout as Avery products, which means you can use an existing Avery template to print onto labels that you have purchased from us. If one of our products is compatible with an Avery size, we will list the relevant Avery codes on the product page, range page, template page, and packaging for that item.
  1. Do you supply waterproof / weatherproof labels?
    Yes! We have a range of waterproof labels suitable for indoor and outdoor use – you can find a full list of options on our Waterproof Labels page. Please note that these labels are for use with laser printers only; laser printers use a dry printing process that produces waterproof print, while inkjet printers tend to use water-based inks that will run or smudge if they get wet (or are simply handled a lot).
  1. Do you supply labels for use in a freezer?
    Yes; our freezer labels are made with a special deep freeze adhesive and can be applied onto products at room temperature or onto frozen products before being stored in conditions ranging from -40°C to +60°C.
    Please note that these are paper labels and so they may wrinkle or crease slightly if they are exposed to condensation. We recommend that you handwrite these labels or use a laser printer; inkjet inks tend to be water-based, which will cause them to run or smudge if they get wet or are handled a lot.
  1. Are your transparent labels COMPLETELY see through?
    Our transparent labels are not “frosted” or “translucent” nor are they “glass clear”; the adhesive layer may trap tiny particles of dust and air during application and this prevents them from being completely transparent – especially on glass. If you need something that IS completely transparent, we recommend “Static Cling” labels, which use static (rather than an adhesive) to hold labels in place.
  1. Do you supply opaque / blockout labels?
    Yes; our opaque labels are made with an opaque adhesive that blocks out any existing print beneath the label. These labels are made to order items, with a minimum order quantity of 500 sheets, and a lead time of up to five working days for despatch.
    As an alternative, you could try layering standard paper labels, choosing a thicker material (e.g. polyester/polyethylene/Kraft paper), or using our metallic paper labels, which also have an opaque finish.
  1. Do you supply security labels / tamperproof labels?
    Yes; our silver VOID labels leave behind the word “VOID” if a label is removed from an item, while our tamper evident vinyl labels fragment into tiny pieces if someone tries to remove them from a labelled item.
  1. Do you supply integrated labels?
    No; integrated labels are sheets where one or more labels are a part of (integrated into) a standard sheet of paper and we do not supply these products.
  1. Do you supply labels on A5/A3/SRA3 (etc) sheets?
    No; all of our labels are supplied on A4 sheets that can be printed using standard desktop printers.
  1. Do you supply coloured labels in a specific pantone reference?
    No; our coloured labels are not made to a specific pantone reference and we do not offer a bespoke service for coloured labels. The colour indicators on our website are for illustration purposes only and are not intended to be an accurate representation; we recommend requesting a sample to see if they are suitable for your requirements.

Questions About: Payments and Refunds

  1. What do your prices include?
    The prices on our website are “all inclusive” and include both VAT and standard UK delivery. The price you see on our website is the price that you will pay at the checkout UNLESS you add an upgraded delivery service to your order.
  1. How does your pricing structure work?
    We use a price break system, which means that larger quantities of labels have a better cost per unit than smaller quantities. Please note that we do not have a separate trade price list, nor do we offer special discounts to trade customers; all of our customers are offered the same price list and the same discounts (when available).
    If you need to order a “shopping list” of different items then we advise getting in touch with us first for a quote as we may be able to pro-rata the price of some or all of the items in your order.
  1. If I find a better price elsewhere will you match that price?
    No, we do not offer any price matching services.
  1. What payment methods are available?
    Ordering Online: pay by credit card/debit card or use a PayPal account.
    Ordering By Phone: pay by credit card/debit card.
    Ordering By Email/Fax/Post: request a Proforma Invoice and pay by credit/debit card, BACS transfer, or cheque.
    Please note that we can send PayPal payment requests if you let us know that you’d prefer to make payment in this way.
  1. Do you accept purchase orders?
    Yes! Email or fax a copy of your purchase order to us and we will issue you with a Proforma Invoice.
  1. Can I open a credit account?
    No; we operate a “payment with order” system and do not offer credit accounts. If you are unable to place an order via our website or over the phone (for example, if you need to place orders via a Finance Department), you can send us a purchase order or order request by email/fax/post (or give us a call) and we will issue you with a Proforma Invoice against which you (or your Finance Department) can make payment.
  1. How do I place an order on behalf of a school?
    You can order via our website or over the phone OR you can send the details of your order to us by email or fax (or post!) and we will process your order and send you a 30-Day School Invoice (Local Education Authority Schools only) for payment. Please note that you need to send your order to us either in the form of an official School Purchase Order OR in a document with the school’s letterhead that has been signed by the individual responsible for payment.
  1. How do I place an order for delivery to the Republic of Ireland?
    You will need to place your order by phone so that we can determine the best shipping option for the specific items you wish to purchase. If you are VAT registered, we will also remove VAT from your order if you have your VAT number to hand when you call.
  1. How do I request a refund?
    Get in touch with our customer service team to request a refund; let us know what item(s) you wish to return and we will issue you with a goods return number. Once we have received your returned goods we will process your refund.
    Please note that we will only issue refunds for products that we can resell or that are faulty. If you have opened your label packs and used some of the sheets, we will only offer you a partial refund based on the labels that you return.
  1. What should I do if I’ve ordered the wrong thing?
    Get in touch with us as soon as possible so that we can amend your order BEFORE it is processed. If your order has already been despatched or delivered, you have TWO options:
    Request replacements: we will issue you with a goods return number and – once we have received the incorrect goods back – we will post out replacements to you.
    Request a refund and place a new order: we will issue you with a goods return number and process a refund for you once we receive the incorrect goods back – while your new order will be processed according to our usual despatch and delivery terms, allowing you to receive the correct items as soon as possible.

We’ve also put together a section of Help Pages, including a full FAQs page, material specification sheets, a template section (with templates AND advice), tops tips, guides to designing and printing labels, a quickfire troubleshooting guide, and a whole host of other helpful resources that should answer the majority of questions that you might have. You can – of course – get in touch with us if you find that your question isn’t answered by any of these pages and we’ll be happy to help.

Label Planet’s Top Autumn Labels For Autumnal Applications

Wednesday, September 20th, 2017

On Friday, the Autumn Equinox takes place, which traditionally marks the change from summer to autumn, so we thought we’d take a look at a few of our product ranges that are well suited to all sorts of autumnal applications.

Coloured Labels & Kraft Labels
With the nights drawing in and the weather turning (even more) wintery, it’s the perfect time to add a bit of colour to your label applications; we’ve got seven pastel shades to add a subtle touch of colour (including our superbly autumnal crimson-red labels, orange-red labels, yellow labels, and brown Kraft labels) and five fluorescents if you’re looking for a burst of colour to brighten up the autumn months. Our pastel coloured labels can be printed with all kinds of desktop printers (inkjet or laser) or handwritten for that truly personal finishing touch, while our fluorescent labels can be printed with laser printers or handwritten.

Alternatively, if you’re looking for something to finish of your homemade arts and crafts projects, you should definitely take a look at our range of brown Kraft labels; these wonderfully decorative labels have a ribbed finish, which gives them a subtle touch of pattern and texture, while their natural brown colouring is perfect for any craft project (as well as the autumn season). These labels can also be printed with laser printers or inkjet printers and are also perfect for handwritten (or hand drawn) designs.

Find these labels here: Coloured Labels (Pastels + Kraft) // Fluorescent Labels // Kraft Labels

Freezer Labels & Wash Off Labels
In addition to taking on some crafty projects to avoid the gloom of the winter months, you may also be turning your attention to the creation of seasonally savoury and sweet dishes for the colder days ahead. With this in mind, you may find yourself in need of some self-adhesive labels that you can use to label up your ingredient containers and all of your bottles, jars, boxes, and bowls that you need to use to hold all of your delicious delights!

We have two products that are particularly useful for food and drink applications – namely our Freezer Labels (ideal for all those foods that you need to store away for a later date) and our Wash Off Labels (perfect for labelling all of the containers you need for ingredients and the finished product).

Our freezer labels are made with a special adhesive developed specifically for deep freeze conditions; standard adhesives often fail to sustain – or even create – an adhesive bond at cold temperatures, while deep freeze adhesives can be used to label all kinds of items that are already frozen or that will be frozen at a later date. Our freezer labels will work at temperatures of between -40°C to +60°C and are supplied as matt white paper labels (with that all-important deep freeze adhesive) that can be handwritten or printed with a laser printer.

Please note that we do NOT recommend printing our freezer labels with an inkjet printer as inkjet inks are generally water-based, which means your print will run or smudge if it comes into contact with condensation or other sources of water.

Our wash off labels, meanwhile, are also made with a specially developed adhesive designed to create a strong permanent adhesive bond that will break down when exposed to water; this means that you can safely and securely label containers before washing them (to cleanly remove the label without damaging your containers) so that you can reuse and relabel your containers again and again (and again!). Our wash off labels can be handwritten or printed with any desktop printer (laser or inkjet) and are matt white paper labels with that special wash off adhesive.

Find these labels here: Freezer Labels // Wash Off Labels

Splashproof Labels & Waterproof Labels
Finally, if you’re looking for some heavy duty labels that can withstand a bit of exposure to the great British weather during the autumn months, you might want to try our Waterproof Labels. All of these labels are made with synthetic materials (polyester, polyethylene, or polyolefin) and are therefore completely waterproof; this makes these labels ideal for any indoor or outdoor application where they might be exposed to (or indeed immersed in) water – a useful property if you’re looking for labels that can be used during the autumn months. Three of our waterproof labels (MWP, MWPE, and MWPO) are made with a special marine adhesive that meets the BS5609 part 2 standard for marine immersion, which makes these labels perfect for outside applications (and all of the environmental challenges that go along with being outside during a British autumn).

All of our waterproof labels MUST be printed using a LASER printer to produce fully waterproof labels (i.e. so that the labels AND the print you add onto them are both waterproof); laser printers use a dry printing process to bond a dry powder (toner) to the medium being printed, which produces waterproof print – inkjet printers, however, tend to use inks that are water-based, which means your print will run or smudge if it gets wet (or even if it is simply handled a lot).

You can print both our MWPE and MWPO labels with a laser printer or an inkjet printer but only a laser printer will produce waterproof print. To create waterproof print with an inkjet printer you would either need to find a way to add a protective layer over the top of your print (for example, by sticking a transparent label over the top) or you would need to source specialist inks and a printer that can produce waterproof inkjet print.

As a cheaper alternative, we offer “splashproof” labels; these labels are made with paper – meaning that they are NOT waterproof – but have a gloss or semi-gloss coating that offers limited protection against water, which allows them to be wiped clean and dry if they are accidentally splashed with a bit of water. So, if you don’t need a fully waterproof solution, our GW and SG labels offer budget friendly alternatives that will do the job you need them to just as well as our more durable synthetic labels.

Like our waterproof labels, you will need to print these labels using a laser printer (and not an inkjet printer).

Find these labels here: Splashproof & Waterproof Labels

FAQ – What’s The Difference Between A “Standard” Adhesive & A “Special” Adhesive?

Wednesday, September 13th, 2017

All of our products are self-adhesive labels that are made with “pressure sensitive adhesives”; this simply means that the adhesives on our labels are tacky (sticky) under normal conditions and therefore only require the pressure of a finger or hand to create a successful adhesive bond.

Pressure sensitive adhesives can be broadly divided into “permanent adhesives” (designed to hold a label firmly in place and making it as difficult as possible to remove the label) and “removable adhesives” (designed to hold a label in place while it is needed before removing cleanly and easily from a surface without doing any damage or leaving behind any adhesive residue in the process). You may have noticed that we have a variety of labels that we describe as having either a “standard permanent adhesive” or a “standard removable adhesive” – you may also have noticed that we have other products that we describe as having “special” adhesives and you may have wondered what the difference is between these categories.

Essentially, a “standard” adhesive is a general purpose adhesive that has been designed to create a good adhesive bond between two surfaces under “normal” conditions. “Special” adhesives, meanwhile, are designed to create an adhesive bond that is suitable for a particular label application (and the specific set of environmental conditions or requirements that the application entails) – usually because a standard adhesive wouldn’t be able to produce and/or sustain a successful adhesive bond under those conditions.

At Label Planet, we have a variety of “special” adhesives, each of which has been manufactured to produce specific characteristics that make that adhesive well-suited to a particular label application or set of environmental conditions.

SUPER TACK ADHESIVE
This adhesive has been specially developed to create an extremely strong adhesive bond between a wide range of materials; the adhesive has extremely strong initial and ultimate tack, which means that it instantly creates an extremely strong adhesive bond at the moment a label is applied, which will then go on to strengthen and set into a stronger bond. Super tack adhesives are designed for label applications where a standard permanent adhesive simply cannot create and/or sustain a bond between two materials (usually because the materials are unusual in texture and/or the surface is curved or shaped in some manner) OR where there is an important need to make sure that the label is extremely difficult to remove (for example, because the label carries vital identifying information, health and safety warnings, and/or instructions for use).

Our Super Tack Labels (product code: ST) are paper labels with a super tack adhesive and can be printed using an inkjet printer or a laser printer OR they can be handwritten. These labels are made with our strongest permanent adhesive to date and are suitable for label applications that involve unusual materials and/or surfaces, that involve cold temperatures, or that require labels that will remain firmly in place over a long period of time and prove to be extremely difficult to remove.

HIGH TACK ADHESIVE
Similar to a super tack adhesive, a high tack adhesive offers a stronger adhesive bond than that which is created by standard permanent adhesives (although it is not as strong as a super tack adhesive). High tack adhesives have strong initial and ultimate tack and are capable of creating strong adhesive bonds between a wide range of materials and surface types.

Our High Tack Labels (product code: HT) are paper labels with a high tack adhesive and can be printed using an inkjet printer or a laser printer OR they can be handwritten. These labels are well-suited to label applications where a standard adhesive isn’t capable of creating and sustaining an adhesive bond OR where there is a need to make absolutely sure that the labels will remain firmly in place for an extended period of time.

MARINE ADHESIVE
The term “marine adhesive” is applied to adhesives that have been designed to create and sustain an adhesive bond in marine environments. Our marine adhesive conforms to the BS5609 part 2 standard for marine immersions to qualify for this certification, the adhesive undergoes a number of rigorous tests to ensure that it will work in tough marine conditions, including submersion in salt water for three months. This adhesive was developed specifically for labelling chemical drums that are shipped overseas (where the drums MUST remain clearly labelled even if they fall overboard).

We supply THREE product ranges with a marine adhesive; our Matt White Polyester Labels (product code: MWP) are made with matt white polyester and a marine adhesive, our Polyethylene Labels (product code: MWPE) are made with matt white polyethylene and a marine adhesive, and our Polyolefin Labels (product code: MWPO) are made with matt white polyolefin and a marine adhesive. All of these labels can be printed with a laser printer OR can be handwritten; our MWPE and MWPO labels can also be printed with an inkjet printer although this will not create waterproof print as inkjet inks tend to be water-based and so will run or smudge if the print gets wet. These waterproof labels are ideal for a wide range of applications that need tough and durable labels – especially any indoor or outdoor applications that may involve exposure to or immersion in water.

VOID ADHESIVE
This adhesive is used to make security labels in the form of tamper evident labels that leave behind the word “VOID” when a label is removed from an item. There are a variety of void adhesives, which provide visual evidence of tampering in this way – some will leave behind the word “VOID” (or another message) on the labelled item only, on the label itself only, or the adhesive layer will split to leave the message on both the labelled item and the label itself (this is how our VOID labels works).

Our VOID Labels (product code: SVP) are silver polyester labels with a VOID adhesive and can be printed using a laser printer (or handwritten). These labels are ideal for use as security labels on high value items, security seals on packaging or document folders, or as warranty labels on high or added value goods. They improve the security of these items by acting as a visual deterrent against tampering and by providing visual evidence that an item has, in fact, been tampered with or not.

DEEP FREEZE ADHESIVE
As the name suggests, this adhesive was designed to produce a permanent adhesive bond even when the labelled item is exposed to deep freeze conditions. Standard adhesives will usually struggle to produce and/or sustain an adhesive bond in extremely low temperatures, which makes a deep freeze adhesive an ideal alternative for any label application that involves exposure to or storage in colder temperatures.

Our Freezer Labels (product code: DF) are paper labels with a deep freeze adhesive and can be printed using a laser printer OR they can be handwritten (we do not recommend printing these labels with an inkjet printer as inkjet inks tend to be water-based, which means that your print will run or smudge when it comes into contact with condensation). These labels are ideal for any label application that involves deep freeze conditions, including food and drink labels or identification labels on research and/or medical samples. The labels can be applied onto items that are already frozen or that will be frozen at a later date and will maintain a good adhesive bond at temperatures between -40°C to +60°C.

WATER WASH OFF ADHESIVE
This adhesive provides a brilliant solution to the problem of labelling items safely and securely (as with a permanent adhesive) before removing the labels without damaging the items (as with a removable adhesive) so that they can be reused (and relabelled). Water wash off adhesives create a strong adhesive bond that breaks down when exposed to water; this means that a label will remain firmly in place while needed BUT will remove cleanly and easily when the labelled item is washed.

Our Water Wash Off Labels (product code: WW) are paper labels with a water wash off adhesive and can be printed using an inkjet printer or a laser printer OR they can be handwritten. These labels are ideal for use on reusable containers and particularly those used in the food and drink industry (either to hold ingredients or as product containers, such as jars and bottles) – the contents of a container can be safely and clearly identified before the label is washed away when the container is cleaned before being reused.

SUPER REMOVABLE ADHESIVE
Also known as a “glass removable” adhesive, this removable adhesive was developed specifically for use on delicate surfaces – such as glass and paper – which are likely to be damaged when a label is removed. The adhesive makes use of modern manufacturing methods and materials to create a light adhesive bond that will gently hold a label in place while it is needed before allowing that label to be removed without doing any damage in the process.

Our Super Removable Labels (product code: GREM) are paper labels with a super removable adhesive and can be printed using an inkjet printer or a laser printer OR they can be handwritten. These labels are ideal for temporarily labelling delicate items (especially those made of glass or paper) and are brilliant product labels that can be used to display pricing information on (gift) items such as vases and books.

You can view a full list of all of the different adhesives that are used to make our self-adhesive labels on our All Adhesives page; this page gives a brief description of each adhesive, along with information about the product range that it is used to make, and a link to the range page for that particular product, so you can find out more about or place an order for those particular labels.

Need Some Advice On Designing & Printing Your Own Labels? Try The Label Planet Help Pages!

Wednesday, September 6th, 2017

Here at Label Planet, we aim to provide our customers with high quality products AND customer support. As a part of this we offer a free sample request service, free Word templates and PDF templates, and a whole range of advice pages to help guide our customers through the process of designing and printing their own labels – regardless of whether they’re a complete beginner or an expert who needs some advice on how to deal with a particular problem.

All of our guides are available through our Help & Support Section, which contains links to the following:

Frequently Asked Questions
A brief (ish) list of the questions we get asked most frequently by our customers, including questions about designing and printing labels, about our despatch and delivery service levels, about how to choose the right label for a particular application, about different types of labels, and about placing and making payment for an order of labels from Label Planet (or requesting a refund).

Free Sample Request Service
We know that some of our customers need to make absolutely sure that the labels they buy from us are suitable for the label application they have in mind – and we also know how frustrating it is to buy a product only to find out that it’s either completely unsuitable or simply not what you had in mind – which is why we offer all of our customers the opportunity to request a sample of the label(s) they are interested in so they can “try before they buy”.

Label Material Specification Sheets
These sheets supply more detailed information about our product ranges, including the material and adhesive used to make a product range, the printer compatibility of a particular label, the weight and thickness of each part of the label, and any other key characteristics of that product range.

Label Templates
Our label templates are available through our dedicated Template Section; this section contains a template information page for every label size that we supply and each page lists detailed measurements, compatible Avery codes, and printing advice for that particular size, along with a set of Word templates and PDF templates for customers to use free of charge. All of our templates have been set up and thoroughly tested by us to make sure that they are capable of producing the correct alignment on our label products.

Top Tips (Dos & Don’ts)
This guide contains a quick hit list of tips that can help our customers to avoid the most common problems that arise when designing and printing A4 sheets of self-adhesive labels.

Guide To Designing & Printing Labels
Our basic step by step guide to designing and printing your own label sheets; this guide goes through the THREE main steps of designing and printing labels (starting with “Finding & Opening A Template”, working through “Designing A Template”, and ending with “Setting Up Your Printer”) and includes basic instructions for the process of designing and printing labels along with a few “Extra Tips” to help avoid and overcome potential problems.

Guide To Designing & Printing Round Labels / Oval Labels
This guide aims to act as a companion piece to the first guide by providing extra information and tips about printing round labels and oval labels; the shaping of these labels can make them a little trickier to print accurately and this guide provides help and advice on how to approach these labels to (hopefully) avoid the problems that they can cause.

Guide To Printing Mirrored Text & Images
This guide is aimed at customers who want to print window stickers that can be applied onto one side of a glass surface (such as a window) and read correctly from the other side. This page contains tips on how to create a “mirrored” or “reversed” template that will allow you to create window stickers that can be viewed in this manner.

Troubleshooting Guide
Over the years, we’ve helped hundreds of customers with their labels and label templates, which means that we’ve become very familiar with a variety of problems that crop up time and time again – and in doing so, we’ve picked up a few helpful tips and solutions that can help to resolve these issues. If you’re having problems printing your label template, then taking a look through this guide is definitely a good first step towards figuring out how to resolve what’s going wrong.

Avery Codes (with compatible Label Planet label sizes)
Some of our label sizes use the same size and layout as Avery labels, which means that you can print our labels using an Avery template that is built into the software you want (or need) to use to print your labels. This page contains a list of all of the Avery codes that have compatible Label Planet codes (along with some basic measurement information and a link to our template information page for that label size).

You can use this page to look up an Avery code that you have access to or have used before to see if we supply a compatible product.

Label Planet Codes (with compatible Avery label sizes)
This page can also be used to cross reference between Label Planet codes and Avery codes but where the page above lists Avery codes that are compatible with our products, this page lists Label Planet product codes that have compatible Avery codes (along with basic measurements and a link to the relevant template information page).

You can use this page to look up the Label Planet labels you are interested in to see if they have a compatible Avery code.

Label Planet’s Label Blog / Label Planet’s Template Blog
In addition to our guides, we also run TWO blogs all about labels and label templates; there’s this one (obviously) that features information about our products and our services, along with our Template Tuesdays blog, which features a blog post every Tuesday that takes a closer look at a particular aspect of designing and/or printing a label template.

Glossary Of Label Terms
This extra feature provides a list of terms that are commonly used in the labelling industry (along with their definitions) so, if you come across any words that you haven’t heard before or don’t know the meaning of, you can pop along to our glossary to find a basic explanation of what they mean in relation to labels and labelling.

Remember, if you ever need any help or advice with designing and printing your own labels, our Help Pages aim to provide a one-stop shop for most questions and queries that you might need answering. If, however, you don’t find the answers you need on these pages OR if you need more in depth one-to-one advice about a particular problem that you have encountered, you can always get in touch with our Customer Service Team who will do their best to help.