Here’s All You Need To Know About Our Despatch & Delivery Information For The Easter Break
As usual, we will be closing down for a short Easter break. We will close at 5pm tomorrow (Thursday 29th March) and will re-open at 9am on Monday 9th April.
Customers can order online during this time but we will not process or despatch orders until we return in April. Customers can also continue to request samples and email us (although we will not be able to respond until we re-open).
Orders, sample requests, and customer enquiries received over the Easter break will be fulfilled as quickly as possible once we return. Orders will be prioritised and, as usual, we will aim to process all orders according to our usual despatch and delivery levels on Monday (9th April).
If you have any queries OR need to contact us about an order placed before or during the Easter break, you can email us during the holidays or contact our Customer Service Team by phone once we re-open. Our office hours are 9am-5pm, Monday to Friday, and we will do our best to answer all enquiries as soon as we can.
Despatch & Delivery Of Orders Placed Before The Easter Break
Orders of self adhesive labels placed this week will be despatched and delivered as follows:
- 25-175 sheets: same day despatch (up to 4:30pm) via Royal Mail’s first class service. This is NOT a guaranteed next day delivery service. Royal Mail aim to deliver items on the next day but delivery can take up to five working days.
You can upgrade to a guaranteed next day delivery service by phone or online. This service guarantees that items will arrive by 1pm on the next working day.
- 200-475 sheets: same day despatch (up to 3:45pm) via next working day carrier *.
- 500+ sheets: same day despatch (up to 3pm) via next working day carrier where stock is available. Made to order items (which have a 500 sheet minimum order on our website) can take up to five working days for despatch.
* Delivery to Northern Ireland, Republic of Ireland, Scottish Highlands & Islands, Isle of Man, Isles of Scilly, and the Channel Islands is via 2 day carrier service.
Please note that our delivery estimates are based on WORKING days. Neither Royal Mail or our carrier deliver on Bank Holidays (including Good Friday and Easter Monday), so you need to allow extra time for your items to arrive over Easter.