Archive for the ‘Delivery’ Category

A Happy New Year From Label Planet!

Tuesday, January 3rd, 2017

Happy New Year To All Of Our Customers!

We hope you had a marvellous time over the Christmas break and had a spectacular start to the New Year.

Here at Label Planet, we’re back in the office and are busy processing orders that were placed over the Christmas holidays. If you did place an order over the break then you should shortly be receiving an email confirming that we have processed your order and it is either being manufactured (made to order items) or will be despatched this afternoon.

Orders of stocked items will be despatched this afternoon via Royal Mail’s first class service (25-200 sheets; if you selected the next day delivery option when you ordered, your order will be despatched via Royal Mail’s Special Delivery Guaranteed service) or our next working day carrier service (250+ sheets). New orders, meanwhile, will be processed according to our usual despatch and delivery estimates:

STOCKED ITEMS:
Small Orders (25-200 sheets):
Despatch: same day via Royal Mail’s first class service (up to 4:30pm, Monday to Friday)
This is not a guaranteed next day service; if you need to receive your order quickly, you can upgrade to Royal Mail’s guaranteed next day delivery option online or by phone – this service will mean your order will arrive by 1pm on the next working day and will require a signature upon delivery. We also offer pre-9am and Saturday delivery options but you must request these by phone.

Medium Orders (250-475 sheets):
Despatch: same day via next working day carrier service (up to 3:30pm, Monday to Friday) – a signature upon delivery is required.

Large Orders (500+ sheets):
Despatch: same day via next working day carrier service (up to 3pm, Monday to Friday, subject to stock availability) – a signature upon delivery is required. If an item is temporarily out of stock, it will usually take a couple of working days for your labels to be made and despatched.

Please note: some of our coloured labels have a minimum order quantity of 100 sheets, which means that they are kept in stock at our warehouse and are despatched via next working day carrier service – while we do our best to ensure that these items remain in stock, there may be times when an item goes temporarily out of stock and despatch will be delayed a few days while the items are made.

NON-STOCKED/MADE TO ORDER ITEMS (500+ SHEETS):
Despatch: next working day carrier service (once items have been manufactured)
These items are manufactured on a rotating schedule, which means the lead time is UP TO five working days for despatch (although standard paper products are usually despatched more quickly than this).

Please note: if you are ordering 250+ sheets and need your labels in a hurry, you can call us to request a timed delivery service via carrier (such as a pre-10:30am or a pre-noon delivery slot). Orders of 250+ sheets for Northern Ireland, Republic of Ireland, Islands With UK Postcodes, and UK “Extended Postcode” areas will be sent on a 2-3 working day carrier service.

If you want to order from the Republic of Ireland, you do need to order by phone so that we can quote for and arrange the best possible shipping option for the exact items and quantities that you need to order.

Our office hours are 9am to 5pm, Monday to Friday; to qualify for same day despatch, you must order by 3pm (250+ sheets) or 4:30pm (less than 250 sheets) – and please note that we do NOT offer same day delivery.

If you have any questions or queries about ordering labels from Label Planet – whether you’ve already ordered over the winter break or you’d like to place an order now – please get in touch with our Customer Service Team for assistance.

It’s Beginning To Look A Lot Like (This Is A Blog About) Christmas (Despatch & Delivery Information)!

Monday, November 7th, 2016

Yes, yes, we know – it’s far too early to talk about Christmas, but with only 48 days (yes, we counted!) and only 35 WORKING days (yes, we counted again) left until Christmas  – it’s never too early to get organised, especially if you need Christmas labels that will actually arrive BEFORE Christmas.

The majority of the labels that we sell at this time of year, as you can probably guess, end up being used as Christmas product labels, address labels for Christmas cards, invites, and mailers, or as part of Christmas events – so all of these labels need to be ordered, despatched, delivered, designed, printed, applied, and despatched on to their final destination BEFORE Christmas arrives – and doesn’t that just make those 48 days (or 35 working days) seem a lot less longer than they did before?!

A lot of our customers end up buying their labels as the very last step in their Christmas projects; they may have spent weeks and months (and years!) putting together Christmas product ranges, working on marketing and promotional campaigns for the Christmas season, or creating special invitations and cards BUT the labels they need to complete these projects all too often end up being a last minute thought – when, actually, they need a lot more than a “last minute” to get them just right.

Simply designing a template and getting it to print correctly can take much longer than you’d think and you’d be surprised at how many of our customers are caught out by forgetting to account for the time that it will take them to actually stick their labels onto their products/packaging/marketing materials/invitations etc. And all of this is before you consider the implications of trying to get things delivered at this time of year!

So, with all of this in mind, we’d like to encourage ALL of our customers to plan ahead and to order their Christmas labels as soon as they can – so you don’t end up in a last minute panic! Here is our despatch & delivery information for November & December;

25-200 sheets
Despatched from stock via Royal Mail’s first class service (or Signed For first class service where the value is £35+).
Order by 4:30pm, Monday to Friday, to qualify for same day despatch – LAST POSTING DATE: Wednesday 21st December.
Please note: we will still process and despatch small orders of stocked items up to 4:30pm on Friday 23rd December but these items are not guaranteed to arrive before Christmas.
250-475 sheets
Despatched from stock via next working day carrier service.
Order by 3:30pm, Monday to Friday, to qualify for same day despatch – LAST POSTING DATE: Friday 23rd December.
500+ sheets (stocked items)
Despatched from stock via next working day carrier service.
Order by 3pm, Monday to Friday, to qualify for same day despatch – LAST POSTING DATE: Friday 23rd December.
If the item(s) you order are temporarily out of stock, they will be made and despatched within a couple of working days.
500+ sheets (made to order items)
Despatch is up to five working days via next working day carrier service (standard paper items are usually despatched sooner).
As we get closer to Christmas, demand for made to order items soars, which means that items will eventually be placed on a waiting list for manufacture and the lead time is likely to increase – in our experience, it will usually become 5 working days (and not “up to”) before extending to 7-10 working days as December approaches. Depending on the level of demand, production of made to order items will usually stop in early/mid-December with despatch and delivery estimates shifting into 2017.
This means that it is especially important to order your labels early if you know that you need to order a large quantity of (made to order) labels.

Special Delivery Options
As Christmas gets ever closer, the reliability of delivery services (and especially the Royal Mail) does decline as more and more items are sent out in time for Christmas, which means that it’s a good idea to consider upgrading your order to a special delivery option – especially if you’ve got some pretty tight deadlines to meet. We offer the following special delivery options:
Royal Mail’s Guaranteed Next Working Day Delivery (by 1pm)
25-200 sheets only; available by phone or online; requires a signature on delivery – HIGHLY RECOMMENDED
Royal Mail’s Guaranteed Next Working Day Delivery (by 9am)
25-200 sheets only; available by phone; requires a signature on delivery
Royal Mail’s Guaranteed Next Working Day Delivery (Saturday)
25-200 sheets only; available by phone; requires a signature on delivery – in our experience, NOT 100% reliable
Timed Next Working Day Delivery via Carrier (pre-10:30am/pre-noon/Saturday)
250+ sheets only; available by phone; requires a signature on delivery
 

Delivery to Northern Ireland & Republic of Ireland (+ Islands With UK Postcodes & “Extended Postcodes”)
These areas tend to have slightly longer delivery times all year round, which means it’s even more important to order early if you need your labels delivering to one of these locations before Christmas.
Small orders (25-200 sheets):
Northern Ireland, Islands With UK Postcodes, Extended Postcodes:
Despatch same day via Royal Mail’s first class service (Mon-Fri, up to 4:30pm), LAST POSTING DATE: Wednesday 23rd December
Republic Of Ireland
Despatch same day via Royal Mail’s international standard service (Mon-Fri, up to 4:30pm), LAST POSTING DATE: Friday 16th December
Medium/large orders (250+ sheets & made to order items):
Despatch same day from stock (or when made to order items have been made) via 2-3 working day carrier service (Mon-Fri, up to 3pm), LAST POSTING DATE: Wednesday 21st December

Remember, if you have any questions about our despatch and delivery, would like to check the stock availability or despatch estimate of a particular item, or need some advice about how to order the labels you want in time for a specific deadline, please get in touch with our Customer Service Team.

FAQ – Can I Place An Order For Delivery To Ireland?

Tuesday, August 9th, 2016

We often have enquiries from customers in the Republic Of Ireland, who aren’t sure if they can place an order with us. We DO accept orders from the Republic of Ireland BUT we do ask that these orders be placed over the phone so that we can arrange for the correct shipping arrangements to be made, based on the specific items that you wish to order.

This is because the shipping will depend on the exact items that you order – or, more precisely, the overall weight of the items in your order – and currently we do not have the facility to add the correct shipping option to orders from Ireland via our website.

So, how do you place an order for delivery to Ireland?

Simply contact our Customer Service Team; let us know the label products and quantities you would like to order and we will provide you with a quote for those items – along with the shipping cost for your order. If you wish to proceed with your order, simply make payment with a debit or credit card over the phone OR request a Proforma Invoice (against which payment can be made by debit/credit card, BACS transfer, or cheque).

Smaller orders (25-150 sheets) will be sent via Royal Mail’s International Signed For Service, with same day despatch for orders placed by 4:30pm (Monday to Friday); larger orders will be sent via a 2-3 working day carrier service with same day despatch for stocked items (less than 500 sheets) and up to five working days for made to order items.

Made to order items are identified as having a 500 sheet minimum order quantity; despatch is estimated at up to five working days although standard paper products are generally despatched much sooner.

If you are VAT registered, you can also request that the VAT be removed from the cost of your order; simply have your VAT number to hand and we will ensure that your order cost is exempt from VAT.

If you have any questions or queries about placing an order for delivery to the Republic of Ireland, please contact our Customer Service Team by phone or by email; alternatively, give us a call on + 1270 668076 to place an order (Monday to Friday, 9am-5pm).

FAQ – Do You Offer Worldwide Shipping?

Tuesday, May 24th, 2016

At Label Planet, we supply A4 sheets of self-adhesive labels to customers in the UK and Ireland; we are not set up to process orders for customers outside of the UK and Ireland UNLESS they nominate a UK or Ireland delivery address and arrange their own transportation from that address onwards.

Delivery To UK Mainland

  • 25-225 Sheets
    Shipping Price: included in prices on website
    Despatched: same day via Royal Mail’s first class service (order by 4pm)
    Next Day Delivery By 1pm is available online; other special delivery options are available to request by phone.
  • 250-475 Sheets
    Shipping Price: included in prices on website
    Despatched: same day via next working day carrier (order by 4pm)
    Special delivery options are available to request by phone.
  • 500+ Sheets
    Shipping Price: included in prices on website
    Despatched: same day via next working day carrier (standard paper products ordered by 3pm) or within 5 working days (made to order items)
    Special delivery options are available to request by phone.

We recommend upgrading to a special delivery option if you need to receive your labels before a deadline (especially if you are ordering smaller quantities; Royal Mail’s first class service is NOT a guaranteed next day delivery service and may be delayed).

Delivery To Northern Ireland, Islands With UK Postcodes, and UK “Extended Postcode” Areas
Despatch and delivery information (and prices) are the same as for the UK mainland, with the exception of orders of 500+ sheets; these items are despatched on a 2-3 day carrier service with an additional service charge. Please contact our Customer Service Team for more information about the shipping options to these locations or to place an order.

Delivery To The Republic of Ireland
All orders to the Republic Of Ireland must by placed by phone so that we can work out the best shipping option/price for the quantity of labels being ordered. Orders of 25-220 sheets will be sent via Royal Mail’s International Signed For Service, while orders of 250+ sheets are sent on a 2-3 day carrier service (same day despatch if ordered by 4pm). Orders of 500+ sheets will also be sent on a 2-3 day carrier service; stocked paper products will be despatched same day, while made to order items will be despatched within 5 working days.

So what if I don’t have a UK or Ireland delivery address?
We have a sister company (Madebuy) trading on Amazon and Ebay; Madebuy sell genuine Label Planet products and are able to despatch goods to a number of worldwide destinations.

Visit our DELIVERY PAGES to view all of our despatch & delivery information; if you have any questions or queries about an order you wish to place, please contact our Customer Service Team who will be happy to help.

Despatch & Delivery Information For All Your Label Needs!

Thursday, January 7th, 2016

Whether you’re ordering a few packs of labels for a small project or you’re ordering box after box for a warehouse full of goods, it’s nice to know how long it will take for your items to be despatched and delivered.

Despatch and delivery estimates depend on the quantity and the specific label products being ordered. While we have a large selection of labels that are available with same day despatch from stock, some of our items (and larger quantities) are made to order, which will take a little longer.

So, whether you just want a rough idea of idea of when to expect your labels or you’ve got a specific deadline in mind, read on for a breakdown of despatch and delivery information for the items you want to order.

 25 or 50 sheets
Availability: Stocked item.
Packaging: Hard backed C4 envelopes.
Despatch: Same day (when ordered before 4:30pm, Mon-Fri).
Delivery: Royal Mail’s First Class service.
Please note: First Class service is NOT a guaranteed next day delivery option; around 93% is delivered on the next working day but the rest can take a few days extra. Orders over £35 will be sent on the Signed For service, which requires a signature on delivery.
Upgraded Delivery: Royal Mail’s Next Day service is available online and by phone. Customers can also phone to request alternative upgraded delivery options, including a Pre-9AM service and a Saturday service.
Please note: Next Day service requires a signature on delivery.

75 – 200 sheets
Availability: Stocked item.
Packaging: 75-100 sheet orders are packed in small boxes (which will fit through standard letter boxes), while orders over 100 sheets are packed in medium boxes (which may not fit through standard letter boxes).
Despatch: Same day (when ordered before 4:30pm, Mon-Fri).
Please note: some of our coloured labels have a minimum order quantity of 100 sheets, which means that they are kept in stock at our warehouse – while we do our best to ensure that these items remain in stock, there may be times when an item goes temporarily out of stock and despatch will be delayed a few days while the items are made.
Delivery: Royal Mail’s First Class service.
Please note: orders worth over £35 will be sent on the Signed For service, which requires a signature on delivery.
Upgraded Delivery: Royal Mail’s Next Day service is available online and by phone. Customers can also phone to request alternative upgraded delivery options, including a Pre-9AM service and a Saturday service.
Please note: Next Day service requires a signature on delivery.

200 – 475 sheets
Availability: Stocked item.
Packaging: 200-250 sheet orders are packed in medium boxes, while orders over 250 sheets are packed in large boxes.
Despatch: Same day (when ordered before 4:30pm (less than 250 sheets) or 3:30pm (250+ sheets)).
Please note: some of our coloured labels have a minimum order quantity of 100 sheets, which means that they are kept in stock at our warehouse – while we do our best to ensure that these items remain in stock, there may be times when an item goes temporarily out of stock and despatch will be delayed a few days while the items are made.
Delivery: Orders below 250 sheets are despatched via Royal Mail’s Signed For service, while orders of 250 sheets or more will be despatched via a next day carrier service (UK mainland only).
Please note: Signed For and carrier services will require a signature on delivery.
Upgraded Delivery: Royal Mail’s Next Day service is available online and by phone. Customers can also phone to request alternative upgraded delivery options, including a Pre-9AM service and a Saturday service. Customers ordering more than 250 sheets will need to call us if they need to request an urgent delivery (e.g. AM delivery).

Orders of 500+ sheets
Availability: Stocked item / Made to order item.
Packaging: Large boxes.
Despatch: Up to five working days, although standard white paper products/stocked products are usually despatched much sooner.
Please note: if you order 500 sheets of a “stocked item” (indicated by a minimum order quantity of 25 sheets), then it is likely that your order will be despatched from stock kept at our warehouse. If you order multiple boxes of a stocked item, however, your items may be made to order, which will delay the despatch time slightly. Made to order items are subject to up to five working days for despatch as they are made according to a rotational schedule, although standard paper products will usually be made sooner.
Delivery: Next working day carrier service.
Upgraded Delivery: If you require your labels urgently, please get in touch and we will advise of any available alternative shipping options (e.g. AM Delivery).
Please note: if you need your labels in a hurry, you can always get in touch with us so we can check what stock is available and give you the most up to date despatch and delivery information for those items.

Additional Information

  • We do not offer same day delivery.
  • Our office hours are 9am to 5pm, Monday to Friday, which means that all orders are processed and despatched during these hours only. Large orders must reach us by 3pm to guarantee that they will be placed on the carrier service for that day, while small orders must reach us by 4:30pm to ensure that they can be packed before our post is despatched for the evening.
  • We only offer delivery to the UK (including islands with UK postcodes) and the Republic of Ireland (orders must be placed by phone so we can add the correct shipping option to your order); if you need to order labels from outside of the UK you must either nominate a UK delivery address or you may wish to purchase from our sister company Madebuy (Madebuy sells genuine Label Planet products via Amazon and Ebay).
  • Orders sent to Northern Ireland, Republic of Ireland, Islands With UK Postcodes, and UK “Extended Postcode” areas will be sent on a 2-3 working day carrier service and NOT a next day service due to the distance involved.
  • If you need to receive your labels in time for a deadline, the best thing to do is to upgrade your shipping option online or call us to discuss the shipping options available to ensure that your order reaches you in plenty of time.

For our full despatch and delivery information, visit our Delivery Information pages here.

Let The Bells Ring Out For The Last Posting Dates For Christmas 2015!

Tuesday, December 1st, 2015

Yes, it is officially December, which means that the Christmas countdown is underway; Advent Calendars are being ripped open, it’s finally acceptable to play Christmas music in public, and it’s high time that you got the Last Posting Dates written on your calendar/wallchart/convenient post-it note, in bold black marker pen, circled in at least two different colours, with a handful of exclamation marks for good measure.

The majority of labels ordered at this time of year are destined for Christmas-related applications, whether it’s labels for Christmas cards, gifts, or homemade decorations, or labels for Christmas stock, seasonal promotions, or a big Christmas event. The common theme for all of these labels (besides Christmas!) is that they will all be time-sensitive; all of them need to be ordered, despatched, delivered, designed, printed, applied, and sent on their merry way to make sure that they reach their final destination in plenty of time for Christmas.

Therefore, we would advise all of our customers ordering labels at this time of year to order AS EARLY AS POSSIBLE, so they don’t fall foul of the panic and chaos of taking a chance on the Last Posting Dates.

Our current despatch/delivery estimates are as follows:

ORDERS OF MADE TO ORDER ITEMS: up to 7-10 working days for despatch via next working day carrier.
(Made to order items are placed on a waiting list for manufacture: at this time of year, the volume of items is much higher than normal, so we would advise customers to get in touch for an exact despatch estimate for the particular item(s) they want to order)

ORDERS OF 500+ SHEETS: same working day despatch via next working day carrier – where items are in stock.
(Again, customers should contact us for exact despatch estimates, particularly if multiple boxes are required)

ORDERS OF 250-475 SHEETS: same working day despatch via next working day carrier.

ORDERS OF LESS THAN 250 SHEETS: same working day despatch via Royal Mail’s first class service.
(Royal Mail AIM to deliver these items on the next working day; usually around 93% of first class mail does arrive the next working day with the remainder taking a few days extra; HOWEVER, at this time of year, due to the sheer volume of items being sent, this service is likely to see delays. We would therefore strongly recommend that ALL customers ordering less than 250 sheets should consider upgrading their order to a guaranteed next day delivery service. If you do not wish to upgrade, we would advise that we allow Royal Mail five working days to deliver first class items and will not declare them to be lost until this time has passed).

Please note that if you request delivery to an address in Northern Ireland, Republic of Ireland, or Islands With UK Postcodes your items will be sent via 2-3 working day carrier. This service may experience delays as we get closer to Christmas and the last day orders will be accepted for delivery before Christmas will be Friday 18th December.

Of course, if you do end up ordering items later than you’d like or you’d simply like to know the deadlines that you need to keep to, here are the Last Posting Dates for Christmas 2015.

NON-UK ORDERS
Sent via: Royal Mail’s International Standard & International Signed For
Last Posting Date: Wednesday 16th December (Ireland)

BRITISH FORCES POST OFFICE (BFPO)
Sent via: Royal Mail’s International Standard HM Forces Mail
Last Posting Date: Friday 11th December (Static BFPOs)

UK ORDERS
Sent via: Royal Mail’s First Class & Signed For First Class
Last Posting Date: Monday 21st December

Sent via: Royal Mail’s Special Delivery Guaranteed
Last Posting Date: Wednesday 23rd December

PLEASE NOTE: we must receive your order by 4pm on the dates listed above to allow us time to pack your order.

Christmas Is Only A Month (& A Day) Away! (Have You Left Time To Get Your Labels Purchased, Posted, Printed & Put On Your Stuff?)

Tuesday, November 24th, 2015

Yes, it’s true! Christmas is now only a month and a day away!

While you’ve probably got more fun things to plan (decorating the tree, gifts you want to give (and receive), time with family and friends, a good old knees up for the Christmas do (or an excuse to get out of it), or even a trip away), we’d like to remind our customers that labels tend to take more time than you think.

Most people are guilty of leaving labels to the last minute – and we can understand why. Perhaps you’ve had months of product planning and marketing meetings to get through, or you’ve been busy planning your Christmas card list, presents, and party invites down to the last detail – in either case, you might have been so busy planning the details and design of your actual items, that getting hold of the labels to put on said items has become something of an afterthought – a bridge, as it were, to cross when you get to it.

However, we’d point out that there are a number of steps involved in getting stuff labelled – most of which take significantly longer at Christmas – which can mean that it will take significantly longer to cross the “Bridge Of Labelling Stuff” than you might think:

DESPATCH: only stocked items are available for same day despatch – made to order items have to be put on a waiting list for manufacture and in the run up to Christmas that list gets longer and longer, which means that it can be at least five working days before your items are despatched (and not “up to”).

DELIVERY (PART 1): while orders of 250+ sheets are sent on a next working day carrier service, smaller orders are sent via Royal Mail’s first class service, which is subject to delays as the Christmas period gets closer and more items are being processed.

DESIGN: if you haven’t already got a template ready and raring to go, you’ll need to put aside some time to get your labels designed. If you’re planning a very simple label then this might be a straightforward task, but if you’re looking to put together a special seasonal design to add that special finishing touch to your items, it might just take longer than you think.

PRINT: if you’re printing a few labels (for a personal Christmas card list or for gift tags and decorations) then this isn’t as much of an issue, but if you’re a company trying to print thousands of seasonal labels for your Christmas stock and promotional materials then you need to account for the actual time that it will take to print your labels.

LABELLING: you also need to account for the time that you’ll need to actually get all of those labels stuck on – especially if presentation is an important factor and they all need to be perfectly positioned on your items.

DELIVERY (PART 2): whether this is putting your Christmas cards in the post before the last posting date or making sure that your customers receive their products in plenty of time, you also need to make sure that you have time to get your labelled items to where they need to get to – especially if you’re sending items to stores or to customers directly.

As you can see, there are at least six stages involved – and that’s if you’re based in one location. Some of our customers will also need to despatch their labels to a printers to be printed and to a warehouse for labelling, before their labelled items are sent off to a warehouse for storage, to a store for display and sale, or simply directly to their customers.

In any case, you need to build in enough time for everything to get done, so here are our key things to think about:

– Made to order items take longer than usual to be despatched (our “up to five working days” despatch estimate is now more likely to be “five working days” (if not more) for despatch).

– Royal Mail’s first class service is likely to encounter delays as Christmas gets nearer, so we strongly recommend upgrading small orders to a next working day delivery option (available online and by phone).

– Don’t assume that designing a template and printing your labels is going to be a straightforward and easy task – whether you prefer Murphy’s Law, Sod’s Law, or Finagle’s Law, we all know how the old saying goes: anything that can go wrong, will go wrong, and always at the worst possible moment.

– If you know that your labelled items are likely to be gift items that customers will want to receive in plenty of time for Christmas, it is better to order your labels now, so your stock is ready and raring to go for when those Christmas orders are flowing in.

– If you are concerned that your labels won’t arrive in time, get in touch so we can give you the most current despatch/delivery estimates and advise of the best possible shipping options to make sure your order arrives in plenty of time.

Do You Feel The Need For Speed(y Delivery Of Your Labels)?

Tuesday, November 10th, 2015

If you’ve got a deadline looming and you need to make sure that your labels will arrive in plenty of time for you to get them all printed and applied then this is the blog post for you!

Our standard UK delivery options are as follows:
Small Orders (less than 250 sheets): same day despatch via Royal Mail’s first class service.
(orders placed by 4:30pm, Monday to Friday)

Large Orders (250+ sheets): same day despatch via next working day carrier.
(orders of stocked items placed by 3pm, Monday to Friday; made to order items are subject to up to five working days for despatch, although standard paper products will be available much sooner)

However, if you’re worried that this might not be quick enough, we also offer the following special delivery options:

SMALL ORDERS:
Guaranteed Next Working Day Delivery (by 1pm) – available online and by phone
Guaranteed Next Working Day Delivery (by 9am) – available by phone only
Guaranteed Saturday Delivery (by 1pm) – available by phone only

LARGE ORDERS:
Guaranteed AM Delivery – available by phone only
The level of AM delivery available will depend on the items/quantities you are ordering and the delivery address. Some items are available on pre-noon delivery only, while others may be available on earlier timeslot services. If you require delivery to so-called “Extended Postcodes”, Islands with UK Postcodes, Northern Ireland, or the Republic of Ireland, our carrier options are limited to 2-3 working day services.

Remember, if you absolutely positively have to have your labels in time for a specific date, then the very best thing to do is to make sure you have chosen a guaranteed delivery option. If you’re not sure what options are available, please get in touch so we can advise you of the best possible shipping services for the specific items you are ordering.

Standard UK delivery is included in the prices you see on our website; we do charge an additional shipping charge if you upgrade to a special delivery option but this is only the amount that Royal Mail or the carrier company charges us.

We would also remind customers (once again) that Royal Mail’s first class service is NOT a guaranteed next day delivery service. While 93% of these items are delivered the next (working) day, the rest can take a day or two extra (particularly if you live in remote areas or, indeed, London) and – in our experience – if you absolutely have to have your labels in time for a deadline, it is more than likely that (this time round) you will fall into that 7%. If you choose to “risk it”, please remember that we allow five working days for Royal Mail to deliver such items before declaring them to be lost.

Visit our website to view all of our Despatch & Delivery Information.

FAQ – I Want Labels Delivering To A Non-UK Address, Can You Help?

Thursday, October 22nd, 2015

At Label Planet, we supply A4 sheets of labels to customers in the UK and Ireland, and are not set up to deal with customers worldwide. Our sister company, Madebuy, sells genuine Label Planet products via Amazon and Ebay, which means that some of our products are available to worldwide customers via those market platforms. However, we are more than happy to supply customers who nominate a UK address for delivery and make their own arrangements to have those items forwarded out of the country.

If you do want to order from Label Planet, here’s a brief guide to our Delivery Information & Delivery Destinations:

UK MAINLAND
Standard Despatch (not a guaranteed next day service)
Orders of less than 500 sheets placed by 4pm are despatched same working day via Royal Mail’s First Class service or next working day carrier service.

Orders of 500+ sheets placed before 3pm are despatched within five working days, with standard white paper products being despatched much sooner (often same day where items are in stock at our warehouse). Delivery is via next working day carrier service.

Express Despatch
Small orders can be upgraded to a guaranteed next day delivery service (by 1pm) when ordering online or over the phone.

If you’re working to a deadline, ordering late, or need a guaranteed delivery time, get in touch with us to discuss alternative shipping options.

NORTHERN IRELAND & ISLANDS WITH UK POSTCODES
Standard Despatch (not a guaranteed next day service)
Orders of less than 500 sheets placed by 4pm are despatched same working day via Royal Mail’s First Class service or 2-3 working day carrier service.

Orders of 500+ sheets placed before 3pm are despatched within five working days, with standard white paper products being despatched much sooner (often same day where items are in stock at our warehouse). Delivery is via 2-3 working day carrier service.

Express Despatch
Small orders can be upgraded to a guaranteed next day delivery (by 1pm) when ordering online or over the phone (please note that some “extended postcode” areas may not be covered by the next day service).

If you’re working to a deadline, ordering late, or need a guaranteed delivery time, get in touch with us to discuss alternative shipping options.

REPUBLIC OF IRELAND
Orders must be placed by phone so we can arrange for your items to be despatched via the correct delivery service.

Orders of less than 500 sheets placed by 4pm are despatched same working day via Royal Mail’s International Signed For service or 2-3 working day carrier service.

Orders of 500+ sheets placed before 3pm are despatched within five working days, with standard white paper products being despatched much sooner (often same day where items are in stock at our warehouse). Delivery is via 2-3 working day carrier service.

If you’re working to a deadline, ordering late, or need a guaranteed delivery time, get in touch with us to discuss alternative shipping options.

FAQ – How Will My Labels Arrive?

Thursday, September 24th, 2015

Some of our customers get in touch with us because they’re worried about how their labels will be packaged and how they will be delivered. So here’s a quick list to let you know how different quantities of orders will be packaged and despatched.

25 or 50 sheets
Packaging: Hard backed C4 envelopes, which will fit through a standard letter box.
Delivery: Royal Mail’s First Class service, Signed For service, or Guaranteed Next Working Day service.
(SF & ND services require a signature, ND delivery must be selected by the customer as an upgraded service)

75 – 200 sheets
Packaging: 75-100 sheet orders are packed in small boxes, which will fit through a standard letter box. Orders over 100 sheets are packed in medium boxes, which may not fit through a letter box.
Delivery: Royal Mail’s First Class service, Signed For service, or Guaranteed Next Working Day service.
(SF & ND services require a signature, ND delivery must be selected by the customer as an upgraded service)

200 – 500 sheets
Packaging: 200-250 sheet orders are packed in medium boxes, which may not fit through a letter box. Orders over 250 sheets are packed in large boxes, which will not fit through a letter box.
Delivery: Orders below 250 sheets are despatched via Royal Mail’s Signed For service or Guaranteed Next Working Day service (SF & ND services require a signature, ND delivery must be selected by the customer as an upgraded service), while orders of more than 250 sheets will be despatched via a next day carrier service (requires a signature).

Orders of 500+ sheets
Packaging: Packed into large boxes, which will not fit through a letter box.
Delivery: Next working day carrier service (requires a signature).

You can find more detailed despatch and delivery information on our Delivery Information Pages.