Posts Tagged ‘Easter’

Post Easter Update – Label Planet Despatch & Delivery Information

Wednesday, April 11th, 2018

It’s Business As Usual For Despatch & Delivery For Self Adhesive Labels From Label Planet

We returned from our Easter Break on Monday and we’ve been working hard to despatch all of the orders that came in over the holidays.

We’re now all caught up! As a result, new orders are being processed according to normal despatch and delivery times. Futher information about our despatch and delivery times can be found on our Delivery Information page. In addition, we have also fulfilled all of the sample requests that came in over Easter and responded to email messages as well!

Despatch & Delivery Of Self Adhesive Labels

ORDERS OF 25-175 SHEETS

Small orders are despatched same day (up to 4:30pm) by Royal Mail’s first class service. Please note that this is NOT a guaranteed next day delivery service because Royal Mail only AIM to deliver first class items next day. Items, therefore, may take up to five working days to arrive.

If you need to meet a deadline, you can choose to upgrade to a next delivery service online or by phone. Our standard next day option guarantees delivery by 1pm on the next working day and we have addditional options for earlier delivery times (e.g. pre-9am) and Saturday delivery. To request these options, you will need to contact our Customer Service Team to discuss your requirements.

ORDERS OF 200-475 SHEETS

Despatched same day (up to 3:45pm) by next working day carrier as standard *.

ORDERS OF 500+ SHEETS

Despatched same day (up to 3pm) by next working day carrier as standard * – where stock is available. Made to order items with a 500 sheet minimum order take up to five working days for despatch.

Orders of 500+ sheets of standard paper labels despatch sooner because these items are kept in stock at our warehouse.

* Delivery to Northern Ireland, Republic of Ireland, Scottish Highlands & Islands, Isle of Man, Isles of Scilly, and the Channel Islands is via 2 day carrier service.

For despatch and delivery estimates for specific items or quantities you can get in touch with our Customer Service Team and we’ll be happy to help.

Despatch & Delivery Of Samples Of Self Adhesive Labels

We despatch samples same or next working day where possible and delivery is via Royal Mail’s first class service.

Despatch & Delivery Of Answers To Queries About Self Adhesive Labels

You can get in touch with our Customer Service Team at any time by sending an email to info@labelplanet.co.uk. We aim to respond to all emails as quickly as possible. Alternatively, you can give us a call (on 01270 668076) between 9am and 5pm, Monday to Friday.

Despatch & Delivery Information For Easter 2018

Wednesday, March 28th, 2018

Here’s All You Need To Know About Our Despatch & Delivery Information For The Easter Break

As usual, we will be closing down for a short Easter break. We will close at 5pm tomorrow (Thursday 29th March) and will re-open at 9am on Monday 9th April.

Customers can order online during this time but we will not process or despatch orders until we return in April. Customers can also continue to request samples and email us (although we will not be able to respond until we re-open).

Orders, sample requests, and customer enquiries received over the Easter break will be fulfilled as quickly as possible once we return. Orders will be prioritised and, as usual, we will aim to process all orders according to our usual despatch and delivery levels on Monday (9th April).

If you have any queries OR need to contact us about an order placed before or during the Easter break, you can email us during the holidays or contact our Customer Service Team by phone once we re-open. Our office hours are 9am-5pm, Monday to Friday, and we will do our best to answer all enquiries as soon as we can.

Despatch & Delivery Of Orders Placed Before The Easter Break

Orders of self adhesive labels placed this week will be despatched and delivered as follows:

  • 25-175 sheets: same day despatch (up to 4:30pm) via Royal Mail’s first class service. This is NOT a guaranteed next day delivery service. Royal Mail aim to deliver items on the next day but delivery can take up to five working days.
    You can upgrade to a guaranteed next day delivery service by phone or online. This service guarantees that items will arrive by 1pm on the next working day.  
  • 200-475 sheets: same day despatch (up to 3:45pm) via next working day carrier *.
  • 500+ sheets: same day despatch (up to 3pm) via next working day carrier where stock is available. Made to order items (which have a 500 sheet minimum order on our website) can take up to five working days for despatch.

* Delivery to Northern Ireland, Republic of Ireland, Scottish Highlands & Islands, Isle of Man, Isles of Scilly, and the Channel Islands is via 2 day carrier service.

Please note that our delivery estimates are based on WORKING days. Neither Royal Mail or our carrier deliver on Bank Holidays (including Good Friday and Easter Monday), so you need to allow extra time for your items to arrive over Easter.

A Quick Post Easter Update From Label Planet

Tuesday, April 25th, 2017

We’re open again after taking an extended Easter break last week.

We’ve been working through all of the orders, emails, and sample requests that we received over the break and we’re delighted (and relieved) to announce that we’re – almost – all caught up.

Orders placed over the Easter Break (14th-23rd April) have now been despatched (stocked items) or have been processed for production (made to order items). We’re working our way through emails and sample requests so don’t panic if you haven’t heard back from us – we’re getting there!

If you do have any urgent concerns or queries about placing an order or about an order you’ve already placed, please do get in touch and we’ll do our best to help.

Wishing You All A Hoppy-Happy Easter Weekend From Label Planet!

Wednesday, April 12th, 2017

Yes, this weekend is the Easter Weekend and, whatever your plans, we hope you have a wonderful time!

Whether you’re taking the family on a hunt for chocolate eggs and Easter bunnies or you’re simply looking forward to a long weekend, we hope you enjoy the break.

Here at Label Planet, we will be closing for a short Easter holiday; our office will close at 5pm tomorrow and we will re-open on Monday 24th April at 9am.

Orders of 500+ sheets will be processed up to 3pm tomorrow but may not despatch until after Easter depending on stock availability. Orders of stocked items (25 sheet packs) will be processed and despatched up to 4:30pm tomorrow.

Any orders placed over the break will be processed and despatched upon our return. If you have any questions or queries during this time, please send us an email and we’ll respond as soon as we can once we’re back.

And Back Again! (Post-Easter Update)

Tuesday, April 5th, 2016

We’re open again after our extended Easter break.

We’ve been hard at work processing all of the orders, sample requests, and emails that we received over the break and we’re delighted to say that we’re pretty much up to date.

Orders placed over our Easter break were processed yesterday, with orders of stocked items being despatched by Royal Mail’s first class service (under 250 sheets) or next working day carrier (250+ sheets) and made to order items being processed for manufacture and/or despatch.

We’re working through the remainder of our orders, emails, and sample requests – so if you haven’t heard back from us yet, please don’t worry – we’ll be in touch as soon as we can. If you have any queries or concerns – whether you placed an order before or during our Easter break or you want to place an order now – please get in touch and our Customer Service team will be happy to help.

A Happy Easter From Label Planet!

Wednesday, March 23rd, 2016

Yes, Easter is here early this year and we hope you have a most egg-cellent time over the Easter break, whether you’re hopping off like the Easter Bunny for a short break away or simply relaxing at home with a huge stash of Easter Eggs.

Here at Label Planet, we will be closing for an extended Easter break from 5pm today and will re-open on Monday 4th April.

All orders placed online during this period will be processed upon our return; if you have any queries or concerns, please send us an email and we will endeavour to respond as soon as we can when we return.

And We’re Back Again! (Post-Easter Update)

Monday, April 13th, 2015

Yes, we’ve returned from our extended Easter break – and hopefully you’ve had as lovely an Easter as we have.

We’re working away to get up to date and will hopefully get all of our orders processed, our sample requests answered, and our emails replied to today.

If you’ve placed an order or sent us an email over the extended Easter break (Friday 3rd April – Sunday 12th April) – please don’t worry that you haven’t had a response yet! You’re on our system and we’ll respond or reply as soon as we can.

If you do have any urgent concerns or queries, please get in touch and we’ll do our best to help.

Extended Easter Holiday

Thursday, April 17th, 2014

A happy Easter to all of our Label Planet customers!

We will be closed for an extended Easter break from 5pm today and will re-open on Monday 28th April.

All orders placed online during this period will be processed upon our return.

…And We’re Back

Tuesday, April 9th, 2013

We’ve re-opened after our extended Easter holiday!

All orders placed during this time have now been processed and normal service has been resumed. We are still working through email correspondence that was sent to us while we were away, but we hope to be up to date by the end of today.

If you want to get in touch, you can find all of our contact information here.

Extended Easter Holiday

Thursday, March 28th, 2013

A happy Easter to all of our Label Planet customers!

We will be closed for an extended Easter break and will re-open on Monday 8th April.

All orders placed online during this period will be processed upon our return.