Posts Tagged ‘Reviews’

News For Reviews

Thursday, April 16th, 2015

We’ve said it many times before; we place a great deal of importance on reviews and are delighted with the response we’ve received (and continue to receive) from our customers. Hundreds of you have left us feedback, which we use to continually review and improve our products and customer service level – we also use them to make sure that we’re simply doing a good job!

We’ve recently added a new Review Widget to our website – you may have seen it hovering on the right side of the screen as you use and view our website.

This widget gives you a quick and easy way to take a look at all of our reviews and our review statistics including:

  • The number of reviews we’ve received
  • The average rating we currently hold
  • Our overall rating
  • The five latest reviews we’ve received

You can also follow the “See All” link to take a look through all of the reviews we’ve received from our customers to find out exactly what they think about Label Planet. You can also find more specific Product Reviews about each of our Label Product Ranges; simply visit the Range Page of the label product you are interested in and scroll to the bottom of the page for product specific reviews.

Of course, you can also take the opportunity to leave us your very own review – and let us know how you think we’re doing!

Little Extras From Label Planet

Tuesday, February 18th, 2014

Here at Label Planet, we try to offer as many little extras as we can, so on our website you’ll find a lot more than just labels. We also have:

FREE SAMPLES:

If you want to try before you buy to make sure the label you’re looking at will work properly, or if you’re not sure which label is best for you, you can always request a sample from us.

FREE TEMPLATES:

We have Word and PDF templates for all of our label sizes so if you don’t have access to software that has the template you need built in, we have templates ready for you to download and use. We’re also happy to talk to customers about common template problems and issues.

GUIDE TO AVERY COMPATIBLE SIZES:

If you’ve got an Avery code and want to know if we have a compatible product or if you’ve got one of our products and want to know if it is compatible with an Avery code, then we have two handy tables to help you check compatibility.

VIDEO GUIDE TO PRINTING:

We have a short video about printing labels, which is available to view on our website.

GLOSSARY OF LABELLING & PRINTING TERMS:

We’ve put together a glossary of common labelling and printing terms to help explain some of the technical speak and jargon that exists in the labelling world. So, if there’s a word you don’t understand, why not take a browse through our glossary to see if we’ve got a handy definition available.

BLOG FULL OF HELP & ADVICE, COMMON FAQS, & NEWS:

We keep our blog up to date with all of the latest pieces of help and advice, product information, questions that we have received from customers, and all of the latest news from Label Planet.

REVIEWS:

Our amazing customers have been busy leaving reviews of our products so you don’t just have to take our word for how useful they can be. Reviews are a great way to find out how our customers get on with our labels, the wonderfully creative ways they use our labels, and any tips they have for fellow labellers. We also keep a eye on reviews that we receive, so if a customer uses their review to flag up an issue they experienced, we can pick up on these problems and do our best to find a solution.

DOS & DON’TS:

A list of simple dos and don’ts to help avoid the most common problems that occur when printing labels.

FREQUENTLY ASKED QUESTIONS (& ANSWERS!):

We’ve compiled a list of the most common questions that our customers ask, so if there’s a simple question you want answering you can always take a look through our FAQ to see if there’s an answer to your question there.

A GUIDE TO DESIGNING & PRINTING LABELS:

A basic guide to designing and printing labels based on the tricks and tips that we’ve picked up along the way. While labelling can be extremely easy to do, it can also be quite confusing if you’ve never done it before, so we’ve put together an easy to follow guide that will help steer you through the process of designing and printing a template – because, like anything else, labelling is a lot easier to do when you know the little tricks to getting the results you want.

A GUIDE TO PRINTING ROUND & OVAL LABELS:

Round and oval labels are always trickier to get right than rectangular labels, so we’ve written a guide especially for customers who are printing these particular shapes. There’s a brief guide to designing and printing round or oval labels, along with a few tips to help you avoid common problems that crop up with these shapes.

A GUIDE TO PRINTING MIRRORED LABELS:

This is a bit more specialised but now that we’ve introduced our range of Transparent Static Cling labels, we wanted to make sure that customers wanting to print mirrored window stickers had a bit of guidance to help them out. Mirrored labels are printed in reverse, so that they can stuck to the inside of a window (or glass surface) and read correctly from the other side.

SMARTSTAMP® INFORMATION:

A brief description of the Royal Mail’s Smartstamp for customers who are considering using this service to pre-pay for their postage.

SPECIFICATION SHEETS:

Each of our specialist materials has a specification sheet that outlines the specifics of the face material, adhesive, and backing sheet used to make that particular kind of label. These specification sheets can be found on our range pages, each of which is dedicated to one particular material or adhesive that we have available.

Feedback: We Want To Hear From You

Thursday, July 11th, 2013

We’re always looking for ways to improve and we think the best way to find out what we could be doing better is to ask our customers for feedback.

Feedback is very important to us, and we like to make a note of all of the comments we get – positive or negative. If you think there’s something we do that is particularly helpful, let us know and we can make sure we keep on doing it! Or, if any part of our service has let you down, let us know and we’ll do our best to make sure it doesn’t happen again – to you or to any of our customers. Plus if there’s something you think is missing from our service, we’re always happy to listen to and implement suggestions wherever we can.

Customers can leave feedback and comments using our new multiple choice review system. This easy to follow system lets you leave your thoughts about our products, customer service, and delivery process, and it only takes thirty seconds to submit a review.

To leave a review, simply visit our review page, select the type of label that you bought from us, and get commenting!

Remember, you can also let us know how we’re doing on Facebook and Twitter; whether you leave us a message or simply give us a like or a follow.

We’re also creating a “Labels Gallery” to display all of the wonderful and creative ways our labels get used. Simply send a photograph of your printed labels to info@labelplanet.co.uk and we’ll feature you in our gallery.

Wedding Labels on A4 Sheets

Friday, October 12th, 2012

From recent reviews we have received we are surprised to learn how many of our customers are using our labels for weddings. Our Gold, Silver and transparent labels are being used on wedding invitations, and also on wedding reception place cards. They are ideal because customers can choose exactly what they want to print, and try out different versions and fonts using a laser printer.

We have also had wedding couples printing labels for wine bottles and wedding favours.