Posts Tagged ‘Website’

What’s In A (Product) Name? Quite A Lot Really!

Wednesday, November 22nd, 2017

Our product codes are designed to be as simple and useful as possible, which means that (if you look closely enough) you can find out all sorts of information about our self-adhesive labels just by looking their product codes.

While a lot of label products have (random) alphanumerical codes that are easily confused and hold no meaningful reference to their products, we wanted our product codes to be as useful as the sticky labels themselves.

This is why we’ve created a system for labelling our printer labels, to incorporate the main features of each product (e.g. label size and shape, labels per sheet, label adhesive and material, colours and finishes etc) into the product code – so you know exactly what you’re getting from the start!

All of our blank label products (except for our CD & DVD labels and franking labels) have a code based on the following formula:

LP + No. of Labels Per Sheet + / + Label Width + Label Shape* + Label Adhesive/Material*


1. LP

We start with “LP” to make it absolutely clear that a code belongs to self adhesive labels from Label Planet. Some companies use the SAME product codes as other companies, which can make it impossible to know where you bought a particular set of blank labels.

2. Self Adhesive Labels Per Sheet

Next we list the number of adhesive labels per sheet, followed by a forward slash.

3. Width

Then we list the width of the label size (rounded to the nearest round number); for round labels this is the diameter of the circular labels and for  oval labels this is the widest part of each oval label.

This is where the product codes for (most of) our rectangular standard matt white permanent labels end – for example:

  • LP65/38: 65 rectangular labels per sheet with a label width of 38.1mm
  • LP4/99: 4 labels per sheet with a label width of 99.1mm
  • LP21/70: 21 labels per sheet with a label width of 70mm

The rest of our sticky labels have additional elements to indicate their shape, adhesive, material, finish, and colour.

4. Blank Label Shape

First, we add a label shape; square cut rectangular labels with a selvedge (blank strips at the top and bottom of each sheet) will have “S”, round labels have “R”, oval labels have “OV”, and square labels have “SQ” – for example:

  • LP24/70S: 24 rectangular labels per sheet with a label width of 70mm and a selvedge of 8.7mm at the top and bottom of each sheet
  • LP4/100R: 4 round labels per sheet with a diameter of 100mm
  • LP8/90OV: 8 oval labels per sheet measuring 90mm at their widest point
  • LP35/37SQ: 35 square labels per sheet with a label width of 37mm

The only exceptions are our CD labels & DVD labels, which begin with “LPCD” followed by the diameter of the round labels (e.g. LPCD117).

5. Material / Adhesive

Next we add the label adhesive and/or material; each product range has its own “range code”, which is taken from the initials of the material(s) used to make that particular product – for example:

  • DF: Paper Labels with a Deep Freeze Adhesive
  • WW: Paper Labels with a Water Wash-Off Adhesive
  • GREM: Paper Labels with a Glass REMovable Adhesive
  • GWPQ: Gloss White Photo Quality Paper Labels with a Standard Permanent Adhesive
  • MPQ: Matt Premium Quality Paper Labels with a Standard Permanent Adhesive
  • OPQ: Paper Labels with an OPaQue Adhesive
  • MWPO: Matt White PolyOlefin Labels with a Marine Adhesive
  • SVP: Silver Void Polyester Labels with a Void Adhesive
  • CRD: Crimson ReD Labels with a Standard Permanent Adhesive
  • REMCRD: Crimson ReD Labels with a Standard REMovable Adhesive
  • LG: Laser Gold Paper Labels with a Standard Permanent Adhesive
  • BRK: Brown Ribbed Kraft Labels with a Standard Permanent Adhesive

For a full list of the range codes that we use for all of our self-adhesive labels, simply visit our List Of A4 Label Materials page.

So, whether you want laser labels or inkjet labels, white labels or coloured labels, transparent labels or waterproof labels, permanent labels or removable labels, you can always take a quick look at the product code to make sure that you’ve got the sticky labels you need!

Let The Christmas Countdown…Commence!

Wednesday, October 25th, 2017

It is officially TWO MONTHS until Christmas Day, which means that it is time once again to launch our countdown to Christmas by reminding our customers of all the reasons why it’s really important to get your labels ordered EARLY!!

At Label Planet, we highly recommend that ALL of our customers should try to place their label orders as early as possible to help avoid headaches and heartaches as the Christmas season edges closer and closer.

Whether you’re an individual who just needs a few address labels for your Christmas cards, a business with Christmas stock to get packed and/or posted, or you’re hosting a Christmas event – it’s always a good idea to get your labels ordered in plenty of time.

Many people consider ordering labels to be the LAST job on their (Christmas) to-do list, which is fine if you’re really organised and you’ve been planning your Christmas jobs since – well – summer BUT at this time of year it’s worth bearing in mind that it is almost INEVITABLE that pretty much EVERYTHING will take longer than you’d expect.

For example, when you order labels you need to remember that you have to leave enough time for:

  1. Your labels to be despatched from our office or warehouse
  2. Your labels to be delivered to you by Royal Mail or our carrier
  3. You to design your label template
  4. You to PRINT your label template (including time to correct any mishaps that occur along the way)
  5. You to stick your labels onto your items
  6. You to post your items AND for them to be delivered (if you’re trying to send products, cards, or gifts out to arrive at their intended destination BEFORE Christmas).

At this time of year, there are hundreds and thousands of additional items being manufactured and delivered all across the country – meaning it can take longer for items to be made (if you are ordering made to order items) AND for items to be delivered.

So, here at Label Planet we have TWO top tips for ordering your Christmas labels:

  1. ORDER AS EARLY AS YOU CAN
  2. REQUEST AN UPGRADED DELIVERY SERVICE (IF ONE IS AVAILABLE)

While our despatch estimate for made to order items (i.e. labels only available in bulk boxes of 500 sheets) is USUALLY up to five working days, the volume of orders in the lead up to Christmas will push this despatch estimate upwards (usually we see despatch go up to 5-7 working days and possibly even 7-10 working days in December). While we aim to keep our despatch times as low as possible for as long as possible, we do recommend ordering early to avoid disappointment.

If you are ordering smaller quantities (e.g. 25-200 sheets), we highly recommend upgrading to our next working day delivery service – especially once we get into November and December when the Royal Mail experience a much higher volume of items, which can lead to delays with their first class service (our standard delivery service for small orders).

We do also have some timed delivery services available for items that are sent via next working day carrier service (this applies to orders of stocked items of 250+ sheets and orders of bulk boxes of 500 sheets) – to find out what services are available and to request a special delivery option, please contact our Customer Service Team.

As we get closer to Christmas, we’ll be posting those all-important LAST POSTING DATES along with updates about our despatch service level. You can find out more about our Despatch and Delivery Times by visiting our DELIVERY pages and, if you have any questions or queries, you can get in touch with our Customer Service Team by phone or by email.

Find The Perfect Label For You With The Label Planet Label Finder

Wednesday, October 4th, 2017

With so many different product options available, it can be quite confusing to sort out which labels are suitable for your particular label application (and which are definitely NOT the labels for you). While we are more than happy to chat to customers to discuss their requirements, we know that sometimes it’s more convenient to use an online guide (especially if you need to place an order outside of office hours).

This is where the Label Planet LABEL FINDER comes into play!

We’ve added ALL of our label products to our Label Finder (along with their defining features) so that you can simply select the things you want your labels to be and the Finder will present you with a shortlist of the Label Planet products that meet your requirements.

For example, you can search for a particular label shape, size, colour, finish, material, and/or adhesive OR you can narrow your search to labels that are (or aren’t) waterproof, that are compatible with a particular Avery code, or that are compatible with your type of printer.

You can also use the Label Finder to find out if a particular label size is available with alternative material choices (including different materials, adhesives, colours, and finishes), or to take a look at the label options that we think are particularly well-suited for a particular label application.

Whether you only have a vague idea of what you want your labels to be (for example, you KNOW you want yellow labels, or waterproof labels, or labels that are about 10cm wide – but nothing else) OR you have a lot of specific requirements (for example, you need labels that are gloss labels AND transparent labels AND waterproof labels AND they measure 38.1mm in height) the Label Finder is a quick and easy way to get a better idea of 1) whether or not we actually supply labels that meet your requirements and 2) how many different options there are for you to choose from that will actually do the job you need them to do.

Of course, you can always get in touch with us if you need further advice or assistance with picking the perfect label for your label application. Our customer service team is on hand by phone or by email (our office hours are 9am-5pm, Monday to Friday) AND you can also take advantage of our free sample service to try out a few different options to help make sure you pick the right product for you.

Label Planet’s Answers To Your Most Frequently Asked Questions

Wednesday, September 27th, 2017

We get a variety of enquiries and queries from our customers – some more surprising and unusual than others – and our customer service team is on hand to help out with any questions (big or small) that you might need answering.

You can contact us during office hours (Monday-Friday, 9am-5pm) via phone or email and you can submit questions to us via our website or by email at any time and we’ll do our best to get back to you with an answer as soon as we can.

Of course, there are some questions that crop up more often than others, so here’s a quickfire list of the answers to your most frequently asked questions:

Questions About: Designing & Printing Labels

  1. Do you print labels for customers?
    No; we supply blank labels for customers to print themselves (or to have printed by a local printers).
  1. How do I print labels?
    You create your label design in a template, which is a file that shows the layout of the labels on an A4 sheet. We supply Word templates and PDF templates for all of our label sizes (found in our Template Section here), although you can also create your own label template or use a compatible built in Avery template (where available). Add your design to the top left label and then use copy and paste to fill in the rest. Test print your template onto blank paper to confirm if the alignment is correct (and make amendments if it is not). Load your labels into the media bypass tray (if your printer has one) and check your printer’s properties to ensure the page size is set to A4 and to select the “Labels” or “Heavy Paper” print setting.
  1. How do I get the labels to line up properly?
    If your print is too high/low/left/right (by the same amount), increase or decrease the top and left page margins to correct the misalignment. If the alignment gets progressively worse as you go down or across the page, check that your printer is set to an A4 page size and that no scaling options (e.g. Fit To Page) are selected. You should also check that your template is still the correct size in case it has altered as you have added your content.
  1. Will my printer / photocopier print labels?
    Check your printer’s manual to see if it can process labels and if there are any settings and features you can use to improve the print quality and accuracy. You must also make sure you print laser labels with a laser printer and inkjet labels with an inkjet printer – the printer compatibility of all our label materials is listed on our range pages, product pages, and product packaging.
    While we don’t recommend specific models, we do recommend OKI & HP printers (which handle different materials and high volumes very well), dedicated printers rather than “All-In-One” printers (the latter do several tasks to an okay standard, which means they often struggle to print labels effectively – if at all), and choosing a printer with a duty cycle that exceeds your actual usage (i.e. that can print more sheets to a consistent quality within a month than you actually need).
  1. Why can’t I see the outlines of the labels in my template?
    To view the outlines of a Word template you must have Table Gridlines turned on; to turn them on left click once in the centre of your template, select the Table Tools “Layout” tab at the top of the page, and click “View Gridlines”.
  1. Why can’t I edit my template?
    If you have download a template from our website, it may have been temporarily locked for security reasons; there should be a (yellow) banner going across the top of the page with a button that says “Enable Editing” – click on this button to unlock your template and add your design(s).

Questions About: Delivery

  1. When will my labels arrive?
    Small orders (25-200 sheets): same day despatch via Royal Mail’s first class service (up to 4:30pm, Mon-Fri)
    Medium orders (250-475 sheets); same day despatch via next (working) day carrier service (up to 3pm, Mon-Fri)
    Large orders/made to order items (500+ sheets); despatch via next (working) day carrier service (up to 3pm, Mon-Fri) where stock is available; made to order items are made and despatched within five working days (standard paper products despatch sooner).
    Large orders to Northern Ireland, Republic of Ireland, Islands With UK Postcodes, and some “Extended Postcode” regions are despatched on a 2-3 day carrier service (up to 3pm, Mon-Fri).
    We offer a variety of special delivery options including Royal Mail special deliveries (1pm, 9am, Sat) and timed carrier deliveries (pre-10am, pre-10:30am, pre-noon).
  1. Do I have to pay extra for delivery?
    Standard delivery to UK mainland postcodes is included in the prices on our website. Special delivery options, delivery to the Republic of Ireland, and delivery of large orders to Islands With UK Postcodes or “Extended Postcode” regions have additional shipping charges; you can find out more by contacting our Customer Service Team.
  1. Do you supply labels outside of the UK?
    No; we only supply labels to the UK and Republic of Ireland. Our sister company (Madebuy) sells genuine Label Planet products via Amazon and eBay so you may wish to see if they are able to ship to your required destination.

Questions About: Choosing The Right Labels

  1. Do you supply samples?
    We run a free sample request service so you can test a few options to make sure you choose the right label for your application. Simply fill in our online Sample Request form or get in touch with our Customer Service Team.
  1. What label materials do you supply?
    We supply paper labels and “plastic” labels, which are made from polyester, polyethylene, polyolefin, or vinyl. You can find a full list of our label materials on our All Materials page.
  1. What label adhesives do you supply?
    All of our labels are made with “self-adhesive” or “pressure sensitive” adhesives, which means they are all tacky (sticky) at “normal” temperatures and require only the pressure of a finger or hand to apply. We supply a range of adhesive strengths (from extremely strong “super tack” adhesives to extremely light “super removable” adhesives) and a number of “special” adhesives, which have been designed for specific applications (e.g. freezer adhesive, marine adhesive, opaque adhesive, and VOID adhesive). You can find a full list on our All Adhesives page.
  1. What colours do you supply?
    We supply seven pastel colours (Crimson-Red, Orange-Red, Yellow, Green, Blue, Cream, or Pink), five fluorescent colours (Red, Orange, Lemon (Yellow), Green, or Magenta (Pink)), a metallic gold and silver, and a brown Kraft paper. You can find a full list on our All Colours page; we also supply a silver polyester label and a range of white labels.
  1. What is the difference between “matt” and “gloss”?
    These terms describe the finish of our label materials; matt labels have a dull, non-shiny finish and gloss labels have a bright, shiny finish. We offer a range of gloss labels and matt labels, as well as semi-gloss paper labels, which offer a compromise between the two.
  1. What is the difference between “waterproof” and “splashproof”?
    Our waterproof labels are made of synthetic materials that can be exposed to or immersed in water without sustaining damage. Our “splashproof” labels are paper labels with a gloss or semi-gloss coating that offers a limited degree of protection if they are lightly splashed with water (so they can be wiped clean and dry if they get slightly wet).
  1. Can I request a bespoke label size / label material combination?
    We don’t offer a bespoke label service; however, we do offer over 100 label sizes across a range of over 30 material options so you may find that we have a suitable alternative. You can find a complete list of our label sizes on our Labels Sorted By Width and Labels Sorted By Height pages and a complete list of our materials on our List Of Label Materials page. You can also search using our Label Finder or you can give us a call for further advice.

Questions About: Label Types

  1. Do you supply labels on rolls?
    No; we specialise in supplying blank labels on A4 sheets for use with laser and inkjet desktop printers.
  1. Do you sell Avery labels?
    No; we do, however, sell a number of compatible label sizes that use the same layout as Avery products, which means you can use an existing Avery template to print onto labels that you have purchased from us. If one of our products is compatible with an Avery size, we will list the relevant Avery codes on the product page, range page, template page, and packaging for that item.
  1. Do you supply waterproof / weatherproof labels?
    Yes! We have a range of waterproof labels suitable for indoor and outdoor use – you can find a full list of options on our Waterproof Labels page. Please note that these labels are for use with laser printers only; laser printers use a dry printing process that produces waterproof print, while inkjet printers tend to use water-based inks that will run or smudge if they get wet (or are simply handled a lot).
  1. Do you supply labels for use in a freezer?
    Yes; our freezer labels are made with a special deep freeze adhesive and can be applied onto products at room temperature or onto frozen products before being stored in conditions ranging from -40°C to +60°C.
    Please note that these are paper labels and so they may wrinkle or crease slightly if they are exposed to condensation. We recommend that you handwrite these labels or use a laser printer; inkjet inks tend to be water-based, which will cause them to run or smudge if they get wet or are handled a lot.
  1. Are your transparent labels COMPLETELY see through?
    Our transparent labels are not “frosted” or “translucent” nor are they “glass clear”; the adhesive layer may trap tiny particles of dust and air during application and this prevents them from being completely transparent – especially on glass. If you need something that IS completely transparent, we recommend “Static Cling” labels, which use static (rather than an adhesive) to hold labels in place.
  1. Do you supply opaque / blockout labels?
    Yes; our opaque labels are made with an opaque adhesive that blocks out any existing print beneath the label. These labels are made to order items, with a minimum order quantity of 500 sheets, and a lead time of up to five working days for despatch.
    As an alternative, you could try layering standard paper labels, choosing a thicker material (e.g. polyester/polyethylene/Kraft paper), or using our metallic paper labels, which also have an opaque finish.
  1. Do you supply security labels / tamperproof labels?
    Yes; our silver VOID labels leave behind the word “VOID” if a label is removed from an item, while our tamper evident vinyl labels fragment into tiny pieces if someone tries to remove them from a labelled item.
  1. Do you supply integrated labels?
    No; integrated labels are sheets where one or more labels are a part of (integrated into) a standard sheet of paper and we do not supply these products.
  1. Do you supply labels on A5/A3/SRA3 (etc) sheets?
    No; all of our labels are supplied on A4 sheets that can be printed using standard desktop printers.
  1. Do you supply coloured labels in a specific pantone reference?
    No; our coloured labels are not made to a specific pantone reference and we do not offer a bespoke service for coloured labels. The colour indicators on our website are for illustration purposes only and are not intended to be an accurate representation; we recommend requesting a sample to see if they are suitable for your requirements.

Questions About: Payments and Refunds

  1. What do your prices include?
    The prices on our website are “all inclusive” and include both VAT and standard UK delivery. The price you see on our website is the price that you will pay at the checkout UNLESS you add an upgraded delivery service to your order.
  1. How does your pricing structure work?
    We use a price break system, which means that larger quantities of labels have a better cost per unit than smaller quantities. Please note that we do not have a separate trade price list, nor do we offer special discounts to trade customers; all of our customers are offered the same price list and the same discounts (when available).
    If you need to order a “shopping list” of different items then we advise getting in touch with us first for a quote as we may be able to pro-rata the price of some or all of the items in your order.
  1. If I find a better price elsewhere will you match that price?
    No, we do not offer any price matching services.
  1. What payment methods are available?
    Ordering Online: pay by credit card/debit card or use a PayPal account.
    Ordering By Phone: pay by credit card/debit card.
    Ordering By Email/Fax/Post: request a Proforma Invoice and pay by credit/debit card, BACS transfer, or cheque.
    Please note that we can send PayPal payment requests if you let us know that you’d prefer to make payment in this way.
  1. Do you accept purchase orders?
    Yes! Email or fax a copy of your purchase order to us and we will issue you with a Proforma Invoice.
  1. Can I open a credit account?
    No; we operate a “payment with order” system and do not offer credit accounts. If you are unable to place an order via our website or over the phone (for example, if you need to place orders via a Finance Department), you can send us a purchase order or order request by email/fax/post (or give us a call) and we will issue you with a Proforma Invoice against which you (or your Finance Department) can make payment.
  1. How do I place an order on behalf of a school?
    You can order via our website or over the phone OR you can send the details of your order to us by email or fax (or post!) and we will process your order and send you a 30-Day School Invoice (Local Education Authority Schools only) for payment. Please note that you need to send your order to us either in the form of an official School Purchase Order OR in a document with the school’s letterhead that has been signed by the individual responsible for payment.
  1. How do I place an order for delivery to the Republic of Ireland?
    You will need to place your order by phone so that we can determine the best shipping option for the specific items you wish to purchase. If you are VAT registered, we will also remove VAT from your order if you have your VAT number to hand when you call.
  1. How do I request a refund?
    Get in touch with our customer service team to request a refund; let us know what item(s) you wish to return and we will issue you with a goods return number. Once we have received your returned goods we will process your refund.
    Please note that we will only issue refunds for products that we can resell or that are faulty. If you have opened your label packs and used some of the sheets, we will only offer you a partial refund based on the labels that you return.
  1. What should I do if I’ve ordered the wrong thing?
    Get in touch with us as soon as possible so that we can amend your order BEFORE it is processed. If your order has already been despatched or delivered, you have TWO options:
    Request replacements: we will issue you with a goods return number and – once we have received the incorrect goods back – we will post out replacements to you.
    Request a refund and place a new order: we will issue you with a goods return number and process a refund for you once we receive the incorrect goods back – while your new order will be processed according to our usual despatch and delivery terms, allowing you to receive the correct items as soon as possible.

We’ve also put together a section of Help Pages, including a full FAQs page, material specification sheets, a template section (with templates AND advice), tops tips, guides to designing and printing labels, a quickfire troubleshooting guide, and a whole host of other helpful resources that should answer the majority of questions that you might have. You can – of course – get in touch with us if you find that your question isn’t answered by any of these pages and we’ll be happy to help.

Need Some Advice On Designing & Printing Your Own Labels? Try The Label Planet Help Pages!

Wednesday, September 6th, 2017

Here at Label Planet, we aim to provide our customers with high quality products AND customer support. As a part of this we offer a free sample request service, free Word templates and PDF templates, and a whole range of advice pages to help guide our customers through the process of designing and printing their own labels – regardless of whether they’re a complete beginner or an expert who needs some advice on how to deal with a particular problem.

All of our guides are available through our Help & Support Section, which contains links to the following:

Frequently Asked Questions
A brief (ish) list of the questions we get asked most frequently by our customers, including questions about designing and printing labels, about our despatch and delivery service levels, about how to choose the right label for a particular application, about different types of labels, and about placing and making payment for an order of labels from Label Planet (or requesting a refund).

Free Sample Request Service
We know that some of our customers need to make absolutely sure that the labels they buy from us are suitable for the label application they have in mind – and we also know how frustrating it is to buy a product only to find out that it’s either completely unsuitable or simply not what you had in mind – which is why we offer all of our customers the opportunity to request a sample of the label(s) they are interested in so they can “try before they buy”.

Label Material Specification Sheets
These sheets supply more detailed information about our product ranges, including the material and adhesive used to make a product range, the printer compatibility of a particular label, the weight and thickness of each part of the label, and any other key characteristics of that product range.

Label Templates
Our label templates are available through our dedicated Template Section; this section contains a template information page for every label size that we supply and each page lists detailed measurements, compatible Avery codes, and printing advice for that particular size, along with a set of Word templates and PDF templates for customers to use free of charge. All of our templates have been set up and thoroughly tested by us to make sure that they are capable of producing the correct alignment on our label products.

Top Tips (Dos & Don’ts)
This guide contains a quick hit list of tips that can help our customers to avoid the most common problems that arise when designing and printing A4 sheets of self-adhesive labels.

Guide To Designing & Printing Labels
Our basic step by step guide to designing and printing your own label sheets; this guide goes through the THREE main steps of designing and printing labels (starting with “Finding & Opening A Template”, working through “Designing A Template”, and ending with “Setting Up Your Printer”) and includes basic instructions for the process of designing and printing labels along with a few “Extra Tips” to help avoid and overcome potential problems.

Guide To Designing & Printing Round Labels / Oval Labels
This guide aims to act as a companion piece to the first guide by providing extra information and tips about printing round labels and oval labels; the shaping of these labels can make them a little trickier to print accurately and this guide provides help and advice on how to approach these labels to (hopefully) avoid the problems that they can cause.

Guide To Printing Mirrored Text & Images
This guide is aimed at customers who want to print window stickers that can be applied onto one side of a glass surface (such as a window) and read correctly from the other side. This page contains tips on how to create a “mirrored” or “reversed” template that will allow you to create window stickers that can be viewed in this manner.

Troubleshooting Guide
Over the years, we’ve helped hundreds of customers with their labels and label templates, which means that we’ve become very familiar with a variety of problems that crop up time and time again – and in doing so, we’ve picked up a few helpful tips and solutions that can help to resolve these issues. If you’re having problems printing your label template, then taking a look through this guide is definitely a good first step towards figuring out how to resolve what’s going wrong.

Avery Codes (with compatible Label Planet label sizes)
Some of our label sizes use the same size and layout as Avery labels, which means that you can print our labels using an Avery template that is built into the software you want (or need) to use to print your labels. This page contains a list of all of the Avery codes that have compatible Label Planet codes (along with some basic measurement information and a link to our template information page for that label size).

You can use this page to look up an Avery code that you have access to or have used before to see if we supply a compatible product.

Label Planet Codes (with compatible Avery label sizes)
This page can also be used to cross reference between Label Planet codes and Avery codes but where the page above lists Avery codes that are compatible with our products, this page lists Label Planet product codes that have compatible Avery codes (along with basic measurements and a link to the relevant template information page).

You can use this page to look up the Label Planet labels you are interested in to see if they have a compatible Avery code.

Label Planet’s Label Blog / Label Planet’s Template Blog
In addition to our guides, we also run TWO blogs all about labels and label templates; there’s this one (obviously) that features information about our products and our services, along with our Template Tuesdays blog, which features a blog post every Tuesday that takes a closer look at a particular aspect of designing and/or printing a label template.

Glossary Of Label Terms
This extra feature provides a list of terms that are commonly used in the labelling industry (along with their definitions) so, if you come across any words that you haven’t heard before or don’t know the meaning of, you can pop along to our glossary to find a basic explanation of what they mean in relation to labels and labelling.

Remember, if you ever need any help or advice with designing and printing your own labels, our Help Pages aim to provide a one-stop shop for most questions and queries that you might need answering. If, however, you don’t find the answers you need on these pages OR if you need more in depth one-to-one advice about a particular problem that you have encountered, you can always get in touch with our Customer Service Team who will do their best to help.

Questions & Queries About Prices & Paying For Labels From Label Planet

Wednesday, August 30th, 2017

This week’s blog post aims to answer some of the most frequent questions and queries that we receive about our prices and the payment methods available to our customers.

How Do I Find Out What Your Prices Are?
All of our current prices are listed on our website; simply visit the product page of the item you are interested in to view the prices available for that product.

Alternatively, you can get in touch with our Customer Service Team; we recommend contacting us first if you have a bit of a “shopping list” of items as we may be able to prorata the price of some (or all) of the items you are interested in to give you a better price.

We are usually able to offer prorata pricing if you require a quantity that is not listed on our site (e.g. 200 sheets) or if you are ordering multiple sizes within a particular product range (e.g. LP4/99 GW and LP8/99 GW).

What Is “All-Inclusive” Pricing?
The prices displayed on our website are “all-inclusive”, which means that the price includes both VAT and standard delivery to the UK. The price you see will be the price you pay UNLESS you opt to upgrade to a special delivery service or you need to request delivery to Ireland.

What Pricing Structure Do You Use?
We use a price break system; each product range has a price list that applies to all of the label sizes within that product range, which features price breaks at each of the quantities shown in the price list. This means you will get a better price per sheet if you order bulk boxes of 500 sheets compared to ordering packs of 25 sheets.

Do You Offer A Price Matching Service?
No. We are not the cheapest supplier of labels (nor are we the most expensive) but we aim to supply our customers with both high quality labels and high quality customer service – and this is reflected in our prices. All of our products are manufactured independently in the UK and we provide a number of support services including samples, labels templates, and help and advice on designing and printing your own self-adhesive labels.

If you find a better price elsewhere it is up to you to decide where you order your labels.

Please note: our sister company (Madebuy) supplies genuine Label Planet products via Amazon and Ebay; while we aim to keep prices consistent between the two companies, there may be some differences and it is up to you to decide if you order from us or Madebuy.

Do You Offer Trade Prices?
No. We offer one price list to all of our customers, although our price break system is designed to help trade customers (who are more likely to buy in bulk than individual customers) by creating a better unit price for larger quantities.

Do You Offer A Discount For … ?
We don’t currently have any discounts or offers available – although, as mentioned above, if you are buying an assortment of items we may be able to prorata some of those items, while repeat customers could take advantage of our price break system to order more labels than they currently need (storing some for future use) to get a better price per unit.

Do I Have To Pay For Samples Or Templates?
No. Our sample service and label templates are both completely free for anyone to use.

Do I Have To Pay For Delivery?
Standard delivery to UK addresses is included in the prices on our website; you will only need to pay extra for delivery if you want to upgrade to a special delivery service OR if you are ordering labels for delivery to Ireland.

We offer a range of special delivery options, including next day delivery options with Royal Mail (pre-1pm, pre-9am, and Sat delivery) and timed carrier services. Small orders (25-200 sheets) can be upgraded to a guaranteed next day service as you checkout online – for all other special delivery options or to upgrade a large order to a timed carrier service, you will need to contact our Customer Service Team by phone.

Delivery to Ireland depends on the specific items and quantities being ordered, which means that we ask customers to order by phone so that we can arrange the correct shipping option for the exact content of your order.

Customers in Ireland who are VAT registered can request a non-VAT quote providing that you have your VAT number to hand when you order.

Where we do charge extra for delivery, we will only ever charge what Royal Mail or our carrier provider charge us – we do not add on our own charges for upgrading your delivery service level.

What Payment Methods Are Available?
You can pay in a number of ways, although the payment methods available will depend on how you place your order:

  • Online Orders: pay by debit/credit card or Paypal.
  • Phone Orders: pay by debit/credit card.
  • Post: pay by cheque.
  • Email/Fax: request a Proforma Invoice against which you can make payment via debit/credit card or BACS transfer.

Please note, we can also send a Paypal payment request if you let us know that you would prefer to pay in this manner.

Can I Open A Credit Account?
No. We operate on a “payment with order” basis and do not offer any credit accounts. As mentioned earlier, if you are unable to pay online or by phone (for example, because you need to submit orders via a Finance Department) you can request a Proforma Invoice.

Please note: if you request a Proforma Invoice, we will not process your order and despatch your labels until we have received payment – and it is up to you to ensure that payment is made.

Our one exception is Local Education Authority schools; we offer a 30 Day Invoice option to schools (at our discretion) – we simply need an official purchase order or the details of your order on the school’s letterhead along with the signature of the individual responsible for making payment and we will despatch your goods along with a School Invoice.

If you have any other questions or queries about ordering labels from Label Planet, you can always get in touch with our Customer Service Team. Alternatively, if you want to place an online order today, simply head on over to our Home Page to get started.

Label Planet’s Top Tips For Choosing The Right Label Size

Wednesday, August 16th, 2017

When it comes to producing the perfect label, size is (sometimes) everything – getting the right label size can go a long way towards making it much easier to create a clean cut label design that enhances the item that you need to label, whether you’re looking for a practical and professional finish or something that simply looks the part.

There are a few practical considerations to bear in mind when it comes to picking the perfect label size:

WHAT SIZE (& SHAPE) IS THE SURFACE YOU ARE LABELLING?
Obviously, you cannot choose a label size that is BIGGER than the item or surface that you want to label – so first you need to measure the surface of your item to determine the largest size that you could use within the available space.

Next you need to consider if there are any other limitations that would reduce the label size that you could use, including any aesthetic or practical reasons why a larger label size might not be the way to go. For example, if you are labelling products, you may have invested in specially designed or branded packaging, which would be needlessly covered up if you use too large a label. In this case, you want to make sure that the label size is a neat and compact one that won’t detract from the overall appearance of your products. Likewise, if you are labelling a surface that is in any way shaped or curved (e.g. bottles and jars), you may find that you cannot apply a label to a shaped portion of the surface, which will limit the space you have available to you for adding a label.

HOW MUCH SPACE DO YOU NEED FOR YOUR INFORMATION/DESIGN?
You also need to consider how much stuff you want to add to your label(s); if you’ve got a lot of important information to add OR you’ve got a large and intricate design to recreate, then you need to make sure that the label size you choose is large enough to accommodate that design – without forcing you to reduce your content to a smaller size just so it will fit (which will most likely either make your text illegible or make your design look cramped and badly planned.

We highly recommend taking a moment to type up the information that you’re planning to add to your labels or creating a quick rough sketch of the design you want to create to give yourself a better idea of how much room you need on your labels. If you find that your information is too cramped or busy looking, you can always play around with using multiple labels instead of a single label so that you can arrange your text neatly and legibly across different areas on your item.

WHAT LABEL SIZES ARE AVAILABLE (& WITHIN YOUR BUDGET)?
Unless you are planning to have bespoke labels made for you, the label size you choose may end up being determined for you by the label sizes that are available. Many companies who supply labels but do not manufacture labels will offer a limited number of label sizes to their customers; these “standard sizes” are created by dividing an A4 sheet into the required number of labels with as little waste around and between the labels as possible. These sizes are highly cost-effective and tend to be manufactured in high volume batches on a frequent basis.

At Label Planet, we supply standard sizes because they offer our customers a good choice of label sizes, are suitable for a wide range of label applications, are generally easy to print accurately and efficiently, allow us to provide high quality labels to our customers at good value, and are readily available allowing us to store a wide range of label products for same day despatch from stock.

While we aim to stock the best possible range of label products, some options are not carried as stocked items, which means that they will only be available to order in bulk boxes of 500 sheets. If this quantity exceeds your needs (and/or your budget), it may be worth compromising slightly on the label size you choose to find an alternative that is available in the material or adhesive you want as a stocked item.

So, when it comes to picking the perfect label size, our top tip has to be “a little preparation goes a long way”; take a bit of time to measure up how much space you have and how much space you need to give you a general idea of what label size(s) will work for you. Then, you can head on over to our website to see if we supply that particular label size or if we have a size that is close enough to fit your requirements.

We list all of our label sizes on our “Search By Width” and “Search By Height” pages; if you find a size that you think will work, you can then use our Label Finder or visit the template information page for that size (via our Template Home page or by clicking on the “Label Templates And Printing Information” link on each product page) to view all of the different material and adhesive options.

FAQ – How Do I Find Out More About Your Label Materials?

Wednesday, August 9th, 2017

When it comes to picking the perfect labels for your labelling project, you might need to know a bit more about the materials used to make your labels. For example, you might want to know more about the type of adhesive used, you might want to check the thickness of a particular label (to make sure that your printer is capable of processing your label sheets), or you might want to know if a particular material is suitable for your label application.

If this is the case, there are TWO really easy ways to find out more about the Label Planet labels you are interested in.

Firstly, you can visit our website. Each label product that we supply has its own dedicated range page, which provides the following information:

  • Key Facts: this lists the label material, printer compatibility, label adhesive, and waterproof status of the labels in question.
  • Product Information: this gives a brief description about the labels, including information about the material and adhesive along with some of the most popular uses for that particular type of label.
  • Common Uses: a short list of applications for which the label range is commonly used or particularly well-suited.
  • Material Specification Sheet: this sheet contains more detailed information about the material and adhesive used to make each label range – along with information about the weight and thickness of each material.

Secondly, if you don’t find the answer to your particular question or query on the range page of the labels you are interested in, you can always in get in touch with our Customer Service Team who will be more than happy to help. You can give us a call or send us an email – or you can even pop a note in the post – and no question is too big or too small (or too silly!).

Visit our LIST OF ALL MATERIALS page to find links to all of the range pages for our labels or visit our CONTACT US page to find out all of the ways you can get in touch with.

Label Planet’s Guide To Avery Labels

Wednesday, August 2nd, 2017

You may have noticed that we describe some of our products as being “Avery Compatible” and list “compatible Avery codes” for customers to use when printing the labels they have bought from us. This blog aims to provide a quickfire guide to what Avery labels are and why we mention them in connection with our products.

  1. We don’t sell Avery labels.
    The first thing to point out is that we DON’T supply Avery labels; none of our products are made or endorsed by the Avery Dennison Group and we have no affiliation whatsoever with the Avery Dennison Group.
  1. We do sell some label sizes that are compatible with Avery label sizes.
    Some of our label sizes are made using the exact same label size and layout as those used by Avery. We call our products “compatible” with those of Avery because they are the same (in terms of the size and layout) – however, the materials used to make our products may differ from those made by Avery.
  1. We supply Avery compatible labels because they are STANDARD label sizes that are suitable for a variety of label applications and they are cost-effective.
    While the name “Avery” has become synonymous with labels, it is important to remember that there is a whole labelling industry apart from Avery who all make their own label sizes and layouts. The reason that many of these companies use the same label sizes and layouts as Avery is that these sizes are the most economical sizes that can be produced on A4 sheets (making them more cost-effective) and they are useful for a range of applications. Standard sizes of labels supplied on A4 sheets have their dimensions determined by the sizes that are naturally created by dividing an A4 sheet into the required number of equal sized rows and columns to create the required number of labels per sheet. When label layouts are created with blank edges around the sheet – known as selvedges – or gaps between the rows and/or columns (to ensure the label sheets can be printed accurately), the spaces are generally kept as small as possible to reduce the amount of waste material that is created on each sheet.
    These sizes are manufactured regularly and in large volumes, which means that they incur lower manufacturing costs than more unusual sizes or bespoke labels that are made as and when they are requested.
    We therefore sell a number of the same label sizes and layouts as Avery (and other manufacturers and suppliers do) because these products are easier to print accurately, are readily available, and allow us to pass on better prices to our customers.
  1. We list compatible Avery codes so that customers can choose to use our label templates or a built-in Avery template to print the labels they have bought from Label Planet.
    Where one of our sizes is compatible with an Avery size you can print our labels using a template you have downloaded from our website OR using an Avery template that is built into the software you want (or need) to use to design and print your labels.We list any compatible Avery codes for our label products on the product packaging, product page, and template information page for that particular item.
  1. We list multiple Avery codes (where applicable) because of the way Avery named their products (and templates).
    Every Avery product has its own unique product code that is also used for the template that can be used to print that product. This creates multiple compatible template codes because Avery supplies many of its label sizes in different materials; each material has its own code BUT the templates used to print these products will be exactly the same because they share the same label size and layout. For example, many of Avery’s label sizes are available as both a paper product for inkjet printers (with a unique Avery code, for example J8654) and as a paper product for laser printers (also with its own unique Avery code, for example L7654) – however, you can print either of these products with either template (J8654 or L7654) because they are exactly the same. You could also use either of these templates to print onto any of our label products that have a code beginning with LP40/45 – which use the same label size and layout as the Avery products.
  1. We do not supply any labels that are compatible with American Avery label sizes.
    Avery supply DIFFERENT product ranges for the UK and US markets; this is because the US uses a page size of American Letter (8.5 inches x 11 inches or 215.9mm x 279.4mm) and label sizes that are measured in inches, while the UK uses a page size of A4 (210mm x 297mm) and label sizes that are measured in millimetres. You may have noticed that when you use built in Avery templates, the label vendor is given as “Avery A4/A5” – with another option for “Avery US Letter”. If you are using software that was developed by (and for) an American company, you will need to find an American label supplier that can ship to the UK. Alternatively, if you are able to shift away from American label sizes, you can convert your label measurements from inches to mm and you should be able to find a suitable UK label size that either matches or is close enough to the dimensions you want to use.
  1. We do not match Avery’s product list.
    We have selected a range of label sizes that we feel offers our customers the best possible choice for a range of label applications but we do not aim to match Avery’s complete product list. This means that there may be some label sizes that Avery supply but that we do not. We do not offer a bespoke label service and the only label sizes we can supply are those listed on our website.
  1. We sell label sizes that Avery do not supply.
    Of course, you may also be aware that Avery’s range of label sizes is smaller than those offered by other label manufacturers and suppliers (including Label Planet). Therefore, you will see that a number of our label products do not have any compatible Avery codes listed along with their product descriptions; this is because Avery simply do not supply labels in this size. We supply label templates (in both Word and PDF formats) for all of our label sizes so you don’t need to rely on a built in Avery template to get your labels designed and printed.

To find out if your Label Planet labels have a compatible Avery code you can check the product packaging, product page, or template information page (you can find this by clicking on the “Label Templates And Printing Information” link on the product page OR by visiting our Template Section). You could also visit our cross-index pages, which list all of the Label Planet label sizes that have compatible Avery codes and all of the Avery label sizes that have compatible Label Planet codes.

Despatch & Delivery For Self-Adhesive Labels From Label Planet

Wednesday, July 26th, 2017

If you’re looking to order self-adhesive labels but you need to know how long it will take for your items arrive, this blog post should have all the answers to your despatch & delivery questions!

Despatch of Self-Adhesive Labels
We try to maintain a wide range of stocked label sizes and materials to allow as many of our customers as possible to purchase labels that can be despatched same day. All of the label products on our website that have a minimum order quantity of 25 SHEETS or 100 SHEETS are stocked items that are available for same day despatch from stock.

Label products with a minimum order quantity of 500 SHEETS are generally made to order items that are despatched within five working days – although standard paper labels are generally kept in stock in larger volumes so we are able to despatch orders for these items much sooner (with standard matt white permanent labels often being available for same day despatch from our warehouse stock).

Made to order items are made on a rotational basis, which means that the time it takes for your labels to be made and despatched depends on when the item(s) you have ordered next appears in the rotation schedule (which takes five working days to cycle through). If you need your labels quickly, remember you can always contact us before placing an order so that we can contact the warehouse and confirm the despatch estimate for the particular item(s) that you want to order.

Delivery Of Self-Adhesive Labels
The delivery service we offer will depend on the quantity of sheets being ordered and the shipping address that you request.

Please note that we ONLY ship to the UK and the Republic of Ireland.

Standard delivery is by Royal Mail’s first class service or next working day carrier service; this service is included in the prices displayed on our website and is available for all orders with delivery addresses on the UK Mainland.

Standard delivery for Northern Ireland, Islands With UK Postcodes, and “Extended Postcode” regions is via Royal Mail’s first class service or 2-3 working day carrier service, while delivery to the Republic of Ireland is via Royal Mail’s international signed for service or 2-3 working day carrier service – both of which have additional shipping charges. Orders for delivery to the Republic of Ireland, therefore, must be placed by phone so that we can apply the correct shipping option for each particular order.

SMALL ORDERS (25-200 sheets): despatched same day via Royal Mail’s first class service (up to 4:30pm, Mon-Fri)

MEDIUM ORDERS (200-475 sheets): despatched same day via next (working) day carrier service (up to 3pm, Mon-Fri)

LARGE ORDERS (500+ sheets): despatched via next (working) day carrier service (up to 3pm, Mon-Fri) when stock is available; made to order items are despatched within five working days (with standard paper labels being despatched sooner).

Orders for delivery to Northern Ireland, Republic of Ireland, Islands With UK Postcodes, and some “Extended Postcode” regions are despatched on a 2-3 working day carrier service (up to 3pm, Mon-Fri).

Special Delivery Options For Delivery Of Self-Adhesive Labels
We offer a range of special delivery options if you need to make sure that your labels arrive in plenty of time for an upcoming deadline. These special delivery options include Royal Mail special deliveries (for next day delivery before 1pm, 9am, or 1pm on a Saturday) and timed carrier deliveries (for next day delivery before 10am, 10:30am, or 12pm).

You can request any of these special delivery options by calling our Customer Service Team; they do incur an additional shipping charge but this is the fee that the Royal Mail/carrier provider charges us and we do not add our own shipping charges onto any orders.

Small orders of between 25-200 sheets can also be upgraded to a next day delivery option (for delivery on the next working day before 1pm) during the checkout process.


Remember, you can also check our despatch & delivery information by visiting our Delivery Information page and if you have any questions or concerns about how long it will take for an order to be despatched and delivered to you, you can always get in touch with our Customer Service Team and we’ll be happy to help!