Label Planet
We offer standard delivery for free on every order of labels; here's what that service includes.
When taking orders over the phone or reading through our emails from customers, one of the most common phrases we come across is “so I’ll have my labels tomorrow then” – usually as a statement of assumed fact, rather than a question.
While we have chosen to make our standard delivery as efficient as possible, we would remind all customers that we CANNOT guarantee next day delivery for the majority of orders. While many of the orders that we despatch WILL arrive the next day, we cannot guarantee that this will happen, every time, 100%.
So what CAN you expect from our standard delivery service?
- Orders of less than 250 sheets overall
These orders are despatched via Royal Mail’s first class service.
Royal Mail themselves state that they AIM to deliver first class mail on the next working day – they DO NOT guarantee it.
According to their most recent evaluation of the service levels they have achieved, 93.3% of first class mail is delivered on the next working day.
If you want to guarantee next working day delivery, you will need to upgrade to one of Royal Mail’s guaranteed delivery services – pre-1pm (available by phone or online), pre-9am (available by phone), or Saturday (available by phone).
We will only charge you the amount that Royal Mail charges for this service – we don’t add on our own charges for upgrading your shipping option.
- Orders of 250-475 sheets overall
Where possible, these orders are despatched via our next working day carrier service (providing the order is received before 3pm/2pm on Fridays).
If your order is particularly urgent, please get in touch with us and we will be able to advise if there are any additional shipping options to speed up the delivery of your items (e.g. AM delivery).
- Orders of 500+ sheets (standard paper labels with permanent adhesive)
These orders are despatched via next working day carrier service.
Where these items are temporarily out of stock, they will be made in a couple of days and then despatched via next working day carrier.
If your order is particularly urgent, please get in touch with us and we will be able to advise if there are any additional shipping options to speed up the delivery of your items (e.g. AM delivery).
- Orders of 500+ sheets of made to order products (colours, special adhesives, synthetic materials)
These orders are despatched via next working day carrier service ONCE THEY HAVE BEEN MADE.
Our made to order items are subject to up to five working days for despatch; these items are made on a rotational basis, so the lead time is dependent on the gap between the time you place your order and the time your items next appear in the production schedule.
If your order is particularly urgent, please get in touch with us; we can advise of any shipping options that are available to speed up the delivery of your item AND double check on the estimated lead time for the particular items you wish to order.