We're closing for our Christmas Holidays on Wednesday 23rd December, and will re-open on Monday 4th January.
Any orders placed over the Christmas Holidays will be processed upon our return.
We will continue to process orders up until Wednesday afternoon, but we would remind customers that delivery times are longer than usual due to the Christmas period.
Stocked Items
Stocked items are available for same day despatch; smaller orders (less than 250 sheets) will be sent via Royal Mail’s First Class service (NOT a guaranteed next day delivery option and likely to be delayed during the Christmas Period) and larger orders (250+ sheets) will be sent via next working day carrier. Customers ordering smaller quantities are advised to upgrade to a guaranteed next day delivery service (available online and by phone). Orders of Stocked Items will be processed and despatched up to 4:30pm (small orders) or 3pm (larger orders).
Non-Stocked Items
Non-stocked items are made to order; usually these items are despatched within five working days, HOWEVER, customers should remember that, just as delivery times are delayed at this time of year due to the huge quantities of items being delivered, manufacturing & despatch times are delayed due to the huge quantities of items being manufactured in time for Christmas. At this time of year despatch is likely to be a MINIMUM of five working days (rather than a maximum) with our synthetic labels (polyester and polyethylene) being despatched in 7-10 working days.
We would advise customers who have any concerns about despatch/delivery estimates for the item(s) they want to order to get in touch with us, so that we can provide them with the most up to date information.