It's another FAQ Mega Post; this week is all about our prices and pricing.
So, if you’ve got a question about our prices, hopefully you will find an answer here!
WHAT DO YOUR PRICES INCLUDE?
All of our prices include VAT and standard UK delivery.
Standard UK delivery is either Royal Mail’s first class service (generally all orders of 200 sheets or less) or a next working day carrier service (generally all orders of 200+ sheets).
ARE THERE ADDITIONAL COSTS?
Only if you require a special delivery service.
This applies to customers who require a next (working) day delivery and customers in Ireland and some Islands with UK Postcodes.
Customers in Ireland or Islands with UK Postcodes will need to place their order by phone as the cost of shipping is determined by the specifics of each order and this service is not currently available on our website.
Customers can request a next working day (before 1pm) delivery service online during the checkout process – if this service is available (based on the item or items you are ordering), the special delivery option will appear just before you enter your payment details. We have a number of other special delivery options available, which can be requested by phone.
DO YOU DO TRADE PRICES?
Unfortunately, we do not offer trade prices – the prices that we have on our website are the prices that our products are available at.
CAN YOU DO ME A BETTER PRICE?
It depends on what you are ordering. If your order contains multiple products within a single product range, we may be able to group these items to offer a pro-rata price. If you think your order might qualify, you can always get in touch with us to double check.
We do also sometimes offer discounts to charities and small, individual projects – at our own discretion.
It is also worth noting that we base our prices on bulk quantities – meaning if you buy a larger quantity, the cost per unit reduces. We have a number of “price breaks” for all of our products, including prices for 25, 50, 100, 500, 1000, 1500, 2500, 5000, 7500, 10000, and 20000 sheets. If you want a larger quantity, please get in touch with us so we can produce a quote for your particular order. Once you reach order quantities of 500 sheets or more, items are generally made to order (in increments of 500), which means that we cannot mix and match products and the prices include the costs of producing these labels as a made to order product (rather than a stocked item that has already been made). With our smaller packs of stocked items, we are able (in some cases) to mix and match products to give you a better price.
WHERE DO I FIND THE PRICES OF YOUR LABELS?
All of our labels are displayed on “range pages”; these pages display all of the products that fall into a particular category or range (e.g. Coloured Labels, Gloss Transparent Polyester Labels etc). To find the prices of these labels, simply click on the image of the product that you are interested in and all the pricing information for that item will be displayed on that particular product page.
WHY ARE YOUR LABELS MORE EXPENSIVE THAN THESE OTHER ONES I FOUND AT WWW.RANDOMLABELCOMPANY.COM?
We like to think our prices are fair and reflective of the quality of our products and our customer service.
While we are by no means the cheapest supplier of labels, we are also not the most expensive; we try to balance our prices to make sure that our customers get a quality product at a reasonable price. All of our products have been chosen because they are made using quality materials and are made to a consistently high standard of production. We offer a number of additional services for free, including printing help and advice, free templates to download, and free sample packs to help you make sure that you get the right label for the job.
Got any other pricing questions? Get in touch and we’ll do our best to answer your questions.
Please note: we have recently updated our price lists for most of our products, with the new prices taking effect from Monday 3rd February. Please do check our website for the most up to date prices for the products you want to order. Existing quotes and proforma invoices will be honoured until 1st April 2014.