Can I open a credit account/request an invoice?
No; as the majority of our sales are online, we operate on a “payment with order” system and so do not offer credit accounts or an invoicing system. If you are unable to place an order via our website or over the phone (for example, if you need to place orders via a Finance Department), you can send us a purchase order or order request by email/fax/post (or give us a call) and we will issue you with a Proforma Invoice against which you (or your Finance Department) can make payment.
Please note that if you request a Proforma Invoice you are responsible for making sure that payment is made and we will NOT despatch your order until we have received payment (or proof that a BACS payment has been scheduled).
Our ONE exception is Local Education Authority Schools who may request a 30-Day School Invoice (see "How do I place an order on behalf of a school?").