We appreciate that a lot of our customers need their sticky labels before an important deadlines.
This is why we have a wide range of stocked products – ready for same day despatch. Likewise, we try to make sure that our made to order items have reasonable short lead times. Plus, we use delivery services that get your sticky labels to you safe and sound – as soon as possible.
Despatch And Delivery – DESPATCH OF STOCKED VS. NON-STOCKED ITEMS
We supply self adhesive labels in over 100 labels sizes across 30 different material options. Unfortunately, this means that we cannot stock all of the different product options because there simply isn’t room! Instead we make sure that our stocked range features as many of our most popular products as possible.
STOCKED ITEMS: sticky labels available for same day despatch from stock (Mon-Fri, up to 4pm). These items have a minimum order quantity of 25 sheets on our website. We also stock a small number of products at our warehouse. They have a minimum order quantity of 100 sheets on our website.
NON-STOCKED ITEMS: sticky labels made to order. We make products on a rotating schedule; it takes around five working days to run through all of our size and material combinations. Made to order items are therefore despatched within five working days, although standard paper labels usually despatch sooner. Non-stocked items have a minimum order quantity of 500 sheets on our website.
Despatch And Delivery – DELIVERY TIMES OF STICKY LABELS
Our delivery times depend on the delivery service you choose. We send small orders (fewer than 200 sheets) via Royal Mail and all other orders via carrier (usually DPD).
SMALL ORDERS: standard delivery uses Royal Mail’s first class service. Delivery is usually next day but, as this is not a guaranteed service, can take up to five working days. If you need to receive your self adhesive labels before an important (and very close) deadline, we recommend upgrading to our guaranteed delivery service. We use Royal Mail’s Special Delivery Guaranteed service, which guarantees delivery by 1pm on the next working day. You can upgrade to this service online or by phone.
We have two additional services; you can request a pre-9am delivery service or a Saturday guaranteed service.
Special delivery has an additional shipping fee; this is the amount that Royal Mail charges us and depends on the amount of sticky labels you order.
LARGE ORDERS: our standard delivery service uses a next working day carrier service *. This service is free of charge and guarantees that your order will be delivered on the next working day. If you need your order to arrive as early as possible, you can upgrade to a timed delivery service for an extra shipping fee. You will need to place your order by phone to request an upgrade.
* Delivery to Northern Ireland, Scottish Highlands & Islands, Isle of Man, Isles of Scilly, and the Channel Islands is via 2 day carrier service.
Find out more about the Despatch and Delivery
To find out more about our despatch and delivery services, you can head on over to our Despatch and Delivery pages. Alternatively, if you’d like to get an estimate of how long it will take your order to be despatched and delivered, you can Get In Touch with our Customer Service Team today.