FAQ – Are There Extra Delivery Charges?

Here at Label Planet we decided to keep things inclusive – so all of our prices include VAT and standard UK delivery.

What this means is that the cost of standard delivery to UK postcodes is covered in the prices that we charge – so we don’t usually have to charge anything extra. Standard delivery is either by Royal Mail’s first class service for smaller orders and next working day carrier service for orders of 500+ sheets.

So, there aren’t any extra delivery charges for standard orders. BUT what if you have an order that has different requirements?

1. SPECIAL DELIVERY OPTIONS
We have a number of special delivery options designed to improve the security and/or speed of delivery – great if you need your labels to arrive before an impending deadline. These options include next working day guarantees with the Royal Mail (either pre-9am or pre-1pm), a Saturday Delivery option with the Royal Mail, and a Morning Delivery option with a carrier service. In each case we do charge an additional shipping fee – the amount we charge is determined by what the Royal Mail or the carrier service charge us, so you will only ever be charged enough to cover the extra delivery fee and nothing more. The next working day delivery option for delivery by 1pm is available for orders placed online (below 500 sheets), while all of the other options must be requested by phone.

2. DELIVERY TO SOUTHERN IRELAND + SOME “EXTENDED” POSTCODE AREAS IN THE UK
All deliveries to Southern Ireland and some deliveries to “Extended” postcode areas in the UK will be charged an extra shipping fee. Again, this fee will only ever be the charge that the Royal Mail or a carrier service assigns to an order. For customers in Southern Island, orders must be made by phone as the shipping charge is determined by the item and quantity being ordered – meaning we don’t currently have an option to calculate the appropriate carriage charge on our website. For customers in “Extended” postcode areas in the UK, a carriage charge may be applied to orders of 500+ sheets. For orders placed online, we will get in touch with you if there is a requirement for an additional shipping fee or, if you place your order by phone, we will advise you of any additional fee that will apply before you pay for your order.

To see all of our delivery information, simply visit our Delivery Information page.

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